# Ikea GUI10 lost communication

**URL:** <https://community.homey.app/t/ikea-gui10-lost-communication/2320>\
**Category:** Questions & Help\
**Created:** [October 1, 2018, 4:46pm UTC](https://community.homey.app/t/ikea-gui10-lost-communication/2320 "2018-10-01T16:46:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tuvix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tuvix/32/9779_2.png) [@Tuvix](https://community.homey.app/u/Tuvix)\
**Post date:** [October 1, 2018, 4:46pm UTC](https://community.homey.app/t/ikea-gui10-lost-communication/2320/1 "2018-10-01T16:46:39Z")

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My Ikea GUI10 lost communication with Homey. I have tried to remove the device and after reset to add it again but this is not working. I have resettled the device and try ti re-add it but also not working.  
I hope that somebody has an idea.

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**Author:** ![Michael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael/32/110520_2.png) [@Michael](https://community.homey.app/u/Michael)\
**Post date:** [October 1, 2018, 6:22pm UTC](https://community.homey.app/t/ikea-gui10-lost-communication/2320/2 "2018-10-01T18:22:27Z")

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Are you 100% sure the reset worked?  
Ikea lights should be added close to the bridge you want to connect them with (i.e. Homey)