# Ikea app herstarten : not installed?

**URL:** <https://community.homey.app/t/ikea-app-herstarten-not-installed/159195>\
**Category:** 🇳🇱 Nederlands (Dutch)\
**Created:** [September 5, 2026, 9:23am UTC](https://community.homey.app/t/ikea-app-herstarten-not-installed/159195 "2026-09-05T09:23:25Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 5, 2026, 9:34am UTC](https://community.homey.app/t/ikea-app-herstarten-not-installed/159195/3 "2026-09-05T09:34:21Z")

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Hoi kleine,

Dat was een bug die opgelost zou moeten zijn vanaf firmware v12.4.5  
Welke versie draait jouw Homey?

 ![Screenshot_20260905_113058_Ecosia](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d0602801acddb2c37b7e630bade3f072424c7bcd.jpeg)

Ondanks de omschrijving van Athom geldt het dus ook voor geïnstalleerde apps die opeens ‘not installed’ aangeven.

Workaround:  
ipv6 uitschakelen:

> [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/7687):
>
> I read it’s a IPV6 Homey error which can result in app not installed issues. Disabling IPV6 should resolve that
> 
> You can try to install the latest version again via the app store.
> 
> But best is to get in touch with Homey support as it is a generic issue

En als je hogere firmware hebt draaien dit issue zéker ook even melden bij [Support | Homey](https://homey.app/support)

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