# I no longer have access to Homey

**URL:** <https://community.homey.app/t/i-no-longer-have-access-to-homey/72077>\
**Category:** Questions & Help\
**Created:** [November 12, 2022, 11:38am UTC](https://community.homey.app/t/i-no-longer-have-access-to-homey/72077 "2022-11-12T11:38:27Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 12, 2022, 3:37pm UTC](https://community.homey.app/t/i-no-longer-have-access-to-homey/72077/7 "2022-11-12T15:37:38Z")

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it can be done with the mobile app nowadays

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

But probably you’ll just have to adjust your wifi gear; Homey’s wifi chip still lives in 1995:

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

Also, (an) app(s) which uses over 80MB’s ‘chokes’ Homey’s wifi somehow.  
When you’re connected, check Insights for ‘misbehaving’ apps

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