# Hue smart plug won’t install

**URL:** <https://community.homey.app/t/hue-smart-plug-won-t-install/56236>\
**Category:** Questions & Help\
**Created:** [December 8, 2021, 7:04pm UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236 "2021-12-08T19:04:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jasper\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jasper_peeters/32/48190_2.png) [@Jasper\_Peeters](https://community.homey.app/u/Jasper_Peeters)\
**Post date:** [December 8, 2021, 7:04pm UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/1 "2021-12-08T19:04:40Z")

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I have a hue smart plug that I can control from the hue app. I have added the same plug to homey. It installs, but then indicates a warning. Can’t connect to hue bridge. I can control hue lamps from homey. How to fix this?

Update: now the error message changed to Missin Capability Listener

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 8, 2021, 9:39pm UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/2 "2021-12-08T21:39:57Z")

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An update was just released. Maybe it solves _or_ caused your issue

> [@Hue Motion Sensor not found](https://community.homey.app/t/hue-motion-sensor-not-found/55967/19):
>
> Holy cow it works now! I think this was the solution

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**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\
**Post date:** [December 8, 2021, 9:53pm UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/3 "2021-12-08T21:53:03Z")

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The Hue Update was the solution. Import to Homey works now fine.

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**Author:** ![Willie\_Castro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie_castro/32/99425_2.png) [@Willie\_Castro](https://community.homey.app/u/Willie_Castro)\
**Post date:** [January 28, 2024, 12:56am UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/4 "2024-01-28T00:56:24Z")

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Newbie Q- I’m in US and have a hue smart plug… I can see the European plug icon in the Hue without bridge app and attempt to use that as a connection but it fails. For some reason all my hue lights came in except smart plugs. I’ve added them just using Zigbee protocol but that’s a work around. Am I not doing something incorrect? I have both the official hue app and the community hue without bridge app installed. Using official app it brought in 98% of my large hue lighting setup… just not my 4 smart plugs, help.

Thanks In advance.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [January 28, 2024, 6:28am UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/5 "2024-01-28T06:28:22Z")

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> [@Willie\_Castro](#):
>
> I’ve added them just using Zigbee protocol but that’s a work around

If that works, and they are added as generic Zigbee devices, the issue is that your device isn’t explicitly supported and you’ll have to contact the app developer(s) about it.

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**Author:** ![Willie\_Castro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie_castro/32/99425_2.png) [@Willie\_Castro](https://community.homey.app/u/Willie_Castro)\
**Post date:** [January 28, 2024, 6:43am UTC](https://community.homey.app/t/hue-smart-plug-won-t-install/56236/6 "2024-01-28T06:43:10Z")

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Thanks for the response, that’s my same work around and it’s working just fine. I wanted to keep all the Hue devices working within the Hue app and having them in parallel in Homey but that seems like Smart Plugs won’t migrate over. Not a deal breaker, just not ideal. But there’s other fish to fry. Again, thanks for your feedback.
