# Hue Outdoor Sensor Unknown Zigbee Device

**URL:** <https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516>\
**Category:** Questions & Help\
**Created:** [July 4, 2022, 5:16pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516 "2022-07-04T17:16:01Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Joel\_Friberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_friberg/32/56954_2.png) [@Joel\_Friberg](https://community.homey.app/u/Joel_Friberg)\
**Post date:** [July 4, 2022, 5:16pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/1 "2022-07-04T17:16:01Z")

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Hi. Trying to connect a Hue Outdoor Sensor but Homey can’t recognize the device and adds it as an “Unknown Zigbee Device”. Can someone please help me out? 😌

I don’t have a hue bridge  
The app Philips Hue without bridge is installed  
The Homey has been restarted  
I’ve tried deactivate the app and restart it

😓🙏

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 5, 2022, 12:50am UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/2 "2022-07-05T00:50:01Z")

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Try adding it as occupancy sensor

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**Author:** ![Joel\_Friberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_friberg/32/56954_2.png) [@Joel\_Friberg](https://community.homey.app/u/Joel_Friberg)\
**Post date:** [July 5, 2022, 4:52am UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/3 "2022-07-05T04:52:10Z")

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Hi Peter. Thanks for your reply. 🙏 I’ve tried this as well but Homey keep saying it was unable to find the Homey-app for this unit and will add it as an unknown Zigbee device.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 5, 2022, 4:53am UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/4 "2022-07-05T04:53:06Z")

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> [@Joel\_Friberg](#):
>
> and will add it as an unknown Zigbee device.

That means it’s not supported. You should ask the developer of the app to add support for it.

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**Author:** ![Alexandre121](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre121/32/56609_2.png) [@Alexandre121](https://community.homey.app/u/Alexandre121)\
**Post date:** [August 22, 2022, 5:03pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/5 "2022-08-22T17:03:41Z")

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Hi  
I have the same issue. I am unable to connect the hue outdoor sensor to homey. The app does not work.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 22, 2022, 6:15pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/6 "2022-08-22T18:15:15Z")

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When you read a bit longer than 1 minute,  
you’d find things in this thread, like

> [@Hue Outdoor Sensor Unknown Zigbee Device](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/2):
>
> Try adding it as occupancy sensor

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**Author:** ![Alexandre121](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre121/32/56609_2.png) [@Alexandre121](https://community.homey.app/u/Alexandre121)\
**Post date:** [August 22, 2022, 6:26pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/7 "2022-08-22T18:26:37Z")

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I did try that too. My sensor is New, maybe this is not supported by the app.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 22, 2022, 7:27pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/8 "2022-08-22T19:27:34Z")

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Ah okay. Didn’t know there’s another another new model 😉  
You are using the Hue without the bridge app?

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**Author:** ![Joel\_Friberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_friberg/32/56954_2.png) [@Joel\_Friberg](https://community.homey.app/u/Joel_Friberg)\
**Post date:** [August 22, 2022, 7:29pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/9 "2022-08-22T19:29:07Z")

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Install this experiment-app instead. Worked for me.

> **[Philips Hue, without the bridge](https://homey.app/sv-se/app/com.philips.hue.zigbee/Philips-Hue,-without-the-bridge/)**
>
> Smart light — your way.

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<div class="post-metadata">

**Author:** ![Alexandre121](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre121/32/56609_2.png) [@Alexandre121](https://community.homey.app/u/Alexandre121)\
**Post date:** [August 22, 2022, 7:49pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/10 "2022-08-22T19:49:02Z")

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Thanks Joël. This version experimental worked for me too. Cheers!!

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<div class="post-metadata">

**Author:** ![Alexandre121](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexandre121/32/56609_2.png) [@Alexandre121](https://community.homey.app/u/Alexandre121)\
**Post date:** [August 22, 2022, 8:02pm UTC](https://community.homey.app/t/hue-outdoor-sensor-unknown-zigbee-device/65516/11 "2022-08-22T20:02:01Z")

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Does anyone know how to reset an outdoor hue light impress without the bridge?
