# Hue motion sensor not triggering

**URL:** <https://community.homey.app/t/hue-motion-sensor-not-triggering/7736>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [January 22, 2019, 11:01pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736 "2019-01-22T23:01:54Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Eirik\_Gjerdalen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_gjerdalen/32/4725_2.png) [@Eirik\_Gjerdalen](https://community.homey.app/u/Eirik_Gjerdalen)\
**Post date:** [January 22, 2019, 11:01pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/1 "2019-01-22T23:01:54Z")

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Hi, I got my Homey 2019 yesterday, and started with the upgrade to V2. I have a Hue bridge from before. But felt it was to slow when it came to registrering motion and turning on lights. So I removed from my Hue and added all my Hue devices to Homey today. All seems OK. But my flows just wont start If Hue motionsensor is the trigger.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/1/1a55501e29436cf91bddf7a56094cfa86572ad5e.jpeg)

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [January 23, 2019, 1:18am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/2 "2019-01-23T01:18:24Z")

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Hi by ‘adding Hue devices’ to Homey, I am guessing you mean you installed the Hue Zigbee app. [https://apps.athom.com/app/com.philips.hue.zigbee](https://apps.athom.com/app/com.philips.hue.zigbee)

Which version of the app are you using 1.3 or 1.4?

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**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [January 23, 2019, 5:00am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/3 "2019-01-23T05:00:19Z")

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Have the same problem. Doesn’t matter if I use the beta or stable version. The motion sensor doesn’t report any value at all. Opened up an issue here [https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61](https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61)

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**Author:** ![Eirik\_Gjerdalen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_gjerdalen/32/4725_2.png) [@Eirik\_Gjerdalen](https://community.homey.app/u/Eirik_Gjerdalen)\
**Post date:** [January 23, 2019, 10:17am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/4 "2019-01-23T10:17:01Z")

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Hi, I use the Hue Zigbee app, version 1.3. I will try with beta 1.4.3. now.

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**Author:** ![Eirik\_Gjerdalen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_gjerdalen/32/4725_2.png) [@Eirik\_Gjerdalen](https://community.homey.app/u/Eirik_Gjerdalen)\
**Post date:** [January 23, 2019, 10:17am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/5 "2019-01-23T10:17:52Z")

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Thanks for your reply, do you have a link to the supportcase as well? So I might follow the progress.

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**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [January 23, 2019, 10:49am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/6 "2019-01-23T10:49:32Z")

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You mean the link already posted? [https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61](https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/61) Hehe.

Just notice if you downgrade from the beta version to the stable version you have to re-pair all your devices.

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**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [January 23, 2019, 4:30pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/7 "2019-01-23T16:30:32Z")

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Also mentioned here btw:

> [@Homey 2.0.0 Community App Compatibility List](https://community.homey.app/t/homey-2-0-0-community-app-compatibility-list/5020/117):
>
> I’m not getting the hue motion sensor working with the hue zigbee app in homey 2.0. Should it be compatible? Trying it for days now, and added it again and again. The device is added, but it detects nothing.

> [@Homey 2.0.0 Community App Compatibility List](https://community.homey.app/t/homey-2-0-0-community-app-compatibility-list/5020/120):
>
> I have the same problem. The hue motion sensor is added, but it detects nothing.

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [January 24, 2019, 10:34am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/8 "2019-01-24T10:34:56Z")

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All works well here, But I use the hue bridge. Am I missing something? Is there an advantage using the zigbee app instead of the bridge?

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<div class="post-metadata">

**Author:** ![Eirik\_Gjerdalen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_gjerdalen/32/4725_2.png) [@Eirik\_Gjerdalen](https://community.homey.app/u/Eirik_Gjerdalen)\
**Post date:** [January 24, 2019, 10:48am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/9 "2019-01-24T10:48:00Z")

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With the Hue bridge my setup works as well, but IT has an added delay of a couple of seconds.

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<div class="post-metadata">

**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [January 24, 2019, 10:50am UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/10 "2019-01-24T10:50:22Z")

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Then you don’t have to buy bridges for all your different devices/protocols.

Mine worked just fine as well. But one of them has never reported lux value (a known zigbee issue?), so I tried to re-pair it after the 2.0 update. And since then I have the problem. Just to know if it was just that sensor which is broken I re-paired another one, which reported all values (even after 2.0) and now that one is dead as well, hehe.

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**Author:** ![WebLock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weblock/32/150973_2.png) [@WebLock](https://community.homey.app/u/WebLock)\
**Post date:** [January 28, 2019, 2:30pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/11 "2019-01-28T14:30:40Z")

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I have the same issues.  
The Bridge version has a ~4 second delay from motion detection to Homey takes any action. Same with keypress on a Hue Switch.

The ZigBee version doesn’t work at all with motion sensors, but almost no delay with keypress on switch.

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<div class="post-metadata">

**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\
**Post date:** [January 30, 2019, 3:59pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/12 "2019-01-30T15:59:50Z")

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Sebastian, the author of the app, wrote “My priority for next release is Motion sensor and dimmer switch. I cannot tell you when this will become a reality though.”

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<div class="post-metadata">

**Author:** ![WebLock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weblock/32/150973_2.png) [@WebLock](https://community.homey.app/u/WebLock)\
**Post date:** [February 1, 2019, 1:28pm UTC](https://community.homey.app/t/hue-motion-sensor-not-triggering/7736/13 "2019-02-01T13:28:18Z")

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New update from Sebastian:  
" I have now finally managed to reproduce the problem and I am trying to fix it when there is time to work on projects that do not pay the bills. You are welcome to help out in debugging Athom code in order to track down why an Array is being returned as null from the Hue Motion sensor.

So in short I am working on it. Please be patient or contact Athom [support@athom.com](mailto:support@athom.com)."
