# Hue Motion Sensor not found **URL:** \ **Category:** Questions & Help\ **Created:** [December 3, 2021, 10:08pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967 "2021-12-03T22:08:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 3, 2021, 10:08pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/1 "2021-12-03T22:08:37Z")
Hi all My homey can‘rt find my 3 hue motion sensors. I can connect the without any problem to the hue bridge, but if i like to pair them with homey there is no device. I try to conbecgt them with homey with the philips hue app. (Lamps, strips etc are all good) just the motion sensors will no display. Any ideas? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 3, 2021, 10:20pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/2 "2021-12-03T22:20:04Z")
Ar you using Homey Pro or Homey Beta ? ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 4, 2021, 9:10am UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/3 "2021-12-04T09:10:13Z")
Im usimg homey pro. Homey Version 7.2.0 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 4, 2021, 2:38pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/4 "2021-12-04T14:38:35Z")
Restart Hue app? Restart Homey? This solves the strangest things sometimes. ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 4, 2021, 3:47pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/5 "2021-12-04T15:47:50Z")
Yes i did several times. Same result. „No new devices found“ on Homey. ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo/32/11530_2.png) [@Hugo](https://community.homey.app/u/Hugo)\ **Post date:** [December 5, 2021, 11:51am UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/6 "2021-12-05T11:51:26Z")
Have they been connected in the past then maybe they are still in Homey as unknown devices and you need to remove these first. ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 5, 2021, 2:18pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/7 "2021-12-05T14:18:24Z")
No. All Sensors are new. Never connected with homey. Maybe the e issue due the last updates!? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 5, 2021, 2:32pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/8 "2021-12-05T14:32:35Z")
To get things straight: - You have a Hue bridge. - And the Homey [Philips Hue app](https://homey.app/en-us/app/nl.philips.hue/Philips-Hue/) is installed - The sensors are paired with the Hue bridge and motion signals are getting received by the Hue bridge - they trigger Hue scenes or switches Hue lights correctly - At Homey, when you want to add a new Hue sensor device via the Philips Hue app, it says “no new devices found” Is this correct? ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 5, 2021, 2:47pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/9 "2021-12-05T14:47:14Z")
Yes! Exactly! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 5, 2021, 3:20pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/10 "2021-12-05T15:20:45Z")
That’s odd… Maybe this works: Try to do a full factory reset on one sensor, add it to Hue bridge again, and then try to add it to Homey? ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 5, 2021, 3:32pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/11 "2021-12-05T15:32:38Z")
I did, twice. And i try ir with e complete new one. Same issue. Im lost with this incident ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 5, 2021, 8:53pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/12 "2021-12-05T20:53:35Z")
I’m out of ideas 🤗 ---
**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\ **Post date:** [December 5, 2021, 9:10pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/13 "2021-12-05T21:10:19Z")
Some kind of hidden maximum number of sensors/devices? Does Athom have any idea’s? It is their app, isn’t it? ---
**Author:** ![Eric\_Vertogen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eric_vertogen/32/47670_2.png) [@Eric\_Vertogen](https://community.homey.app/u/Eric_Vertogen)\ **Post date:** [December 7, 2021, 4:21pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/14 "2021-12-07T16:21:18Z")
I have the same problem. Do you have a solution? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 7, 2021, 4:33pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/15 "2021-12-07T16:33:18Z")
If you can pair them with the Hue bridge but you want them to connect directly to Homey then you need to paor them in the app > **[Philips Hue, without the bridge](https://homey.app/nl-nl/app/com.philips.hue.zigbee/Philips-Hue,-without-the-bridge/)** > > Smart light — your way. Is that what you want and Have you tried that? ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 7, 2021, 7:03pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/16 "2021-12-07T19:03:56Z")
i’ve tried that. i have pair them with hue bridge an all works fine. after that i tried to pair them with homey with the homey App “Philipps Hue” (not the without the bridge). an the pairing failed. “no new devices found” ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 7, 2021, 7:04pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/17 "2021-12-07T19:04:29Z")
No Solution yet ☹ ---
**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\ **Post date:** [December 7, 2021, 7:06pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/18 "2021-12-07T19:06:46Z")
> [@ElBurriittoo](#): > > not the without the bridge Then you have not tried it, the suggestion was a direct to Homey connection without the bridge. The Homey cloud version of the app does not support motion sensors, I would not be surprised if Athom messed up and also broke the pro version of the app. So the suggestion to pair with Homey directly is not such a bad one. I would also put in a support ticket with Athom as they are the developer of the app. ---
**Author:** ![ElBurriittoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elburriittoo/32/47671_2.png) [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\ **Post date:** [December 8, 2021, 9:19pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/19 "2021-12-08T21:19:54Z")
Holy cow it works now! I think this was the solution ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/026c412e6af74b29a82b350d04b1d49bf29ee82e.jpeg) ---
**Author:** ![Martin\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_b/32/8091_2.png) [@Martin\_B](https://community.homey.app/u/Martin_B)\ **Post date:** [July 25, 2022, 6:05pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967/20 "2022-07-25T18:05:01Z")
I think there are two versions of these sensors. Version 1) There you need to push with a paperclip the reset button this one Homey RECOGNIZES (old version). This one is in a box with a venster were you can see the motion sensor. Version 2) There is a PRESS PIN at the back this one Homey DONT recognizes (new version). This one is in a full closed box. And this Hue motion sensor wont recognizes at the app with or without the bridge. [Next page](https://community.homey.app/t/hue-motion-sensor-not-found/55967.md?page=2)