# Hue motion sensor - device has left the zigbee network

**URL:** <https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [March 21, 2024, 8:10pm UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760 "2024-03-21T20:10:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rob\_Scherpenzeel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_scherpenzeel/32/79224_2.png) [@Rob\_Scherpenzeel](https://community.homey.app/u/Rob_Scherpenzeel)\
**Post date:** [March 21, 2024, 8:10pm UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760/1 "2024-03-21T20:10:17Z")

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Homey pro 2023  
Hue motion sensors of 3 different types (2 versions indoor, 1 outdoor)  
About 80 lights hue  
Hue without the bridge 2.0.51 app

For some time, I experience the error:  
The device has left the zigbee network.  
After a reset of the device (button/paperclip) it will connect again.  
In some cases the device with the error will still function to operate the flows (!)  
But not always.

Anybody had this problem and managed to solve this?

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [March 22, 2024, 10:08am UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760/2 "2024-03-22T10:08:48Z")

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This is a known issue and is discussed already in several different topics, e.g. [Device reported as having left the Zigbee network but is still working](https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995). Afaik also in some app topics like _Aqara_ and _Philips Hue without the bridge_.

Because this is user forum only and afaik there is no solution yet, please contact the support of Athom.

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**Author:** ![PeterHa](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@PeterHa](https://community.homey.app/u/PeterHa)\
**Post date:** [March 22, 2024, 6:59pm UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760/3 "2024-03-22T18:59:00Z")

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Beside of that what Dirk already said, you can try to restart only the hue-without-the-bridge-app. This would avoid to reset the device.  
If this works, then I think (!) that the restart of the app could also be automated by flow as an interim solution until the mentioned problems with zigbee are solved.

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**Author:** ![Rob\_Scherpenzeel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_scherpenzeel/32/79224_2.png) [@Rob\_Scherpenzeel](https://community.homey.app/u/Rob_Scherpenzeel)\
**Post date:** [March 22, 2024, 8:09pm UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760/4 "2024-03-22T20:09:14Z")

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Thanks, tried that already several times, but no succes.

Hope there will be a future solution.

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**Author:** ![HomeyUser24](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeyuser24/32/121633_2.png) [@HomeyUser24](https://community.homey.app/u/HomeyUser24)\
**Post date:** [November 26, 2025, 5:28am UTC](https://community.homey.app/t/hue-motion-sensor-device-has-left-the-zigbee-network/106760/5 "2025-11-26T05:28:45Z")

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I have the same behavior with a Hue dimmer switch. It is reported as having left the network but still functional. Is there a solution meanwhile?