# Hue Dimmer Switch is gone

**URL:** <https://community.homey.app/t/hue-dimmer-switch-is-gone/25617>\
**Category:** Questions & Help\
**Created:** [February 7, 2020, 7:41pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617 "2020-02-07T19:41:10Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\
**Post date:** [February 7, 2020, 7:41pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/1 "2020-02-07T19:41:10Z")

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Hi. I have three Hue Dimmer Switches connected directly do Homey (no gateway in between). They worked fine, however suddenly all three seems to be gone - they are visible in Homey’s Devices screen, but Homey doesn’t react on any button press.

All three got broken at once? I don’t believe that.

Probably I will try to reset them and re-add to Homey, but before I would like to debug it somehow - what would you do if you had the same problem? How would you debug it?

Edit: I’ve just found a thread [Hue dimmer switch werkt niet meer](https://community.homey.app/t/hue-dimmer-switch-werkt-niet-meer/25366), I can’t speak Dutch, but if I understood correctly it might be a problem with sending the signal via Ikea device in the mesh. I’ll check it.

Edit 2: nope, Homey Developer says they talk with Homey directly.

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**Author:** ![WebLock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weblock/32/150973_2.png) [@WebLock](https://community.homey.app/u/WebLock)\
**Post date:** [February 15, 2020, 2:06pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/2 "2020-02-15T14:06:05Z")

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I have the same problem. 5 dimmer switches stopped working at the same time. Think it was after updating to version 4.

Devices is visible in Homey but not reacting

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**Author:** ![WebLock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weblock/32/150973_2.png) [@WebLock](https://community.homey.app/u/WebLock)\
**Post date:** [February 15, 2020, 5:06pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/3 "2020-02-15T17:06:14Z")

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Solved the issue… It actually happened after adding an Ikea Repeater. So removed the Repeater and everything started working again.  
Re-added the repeater and everything is still working

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**Author:** ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\
**Post date:** [February 15, 2020, 7:34pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/4 "2020-02-15T19:34:07Z")

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Good for you. I didn’t have an Ikea repeater, mine Homey had direct connection to the dimmer switches (at least this is what [developer.athom.com](http://developer.athom.com) said).

All in all I connected all the Hue devices (dimmer switches and bulbs) to the Hue bridge and used integration via bridge - it works much better now, lights react much faster, changes to group of lights is much smoother then before.

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**Author:** ![WebLock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weblock/32/150973_2.png) [@WebLock](https://community.homey.app/u/WebLock)\
**Post date:** [February 15, 2020, 10:25pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/5 "2020-02-15T22:25:13Z")

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Last time I used the dimmers trough the hue bridge there were a delay of several seconds from push of a button to Homey reacting.  
Is that better now?

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**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\
**Post date:** [February 15, 2020, 10:28pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/6 "2020-02-15T22:28:05Z")

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> [@WebLock](#):
>
> Is that better now?

Better? Max. 2s

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**Author:** ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\
**Post date:** [February 15, 2020, 10:51pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/7 "2020-02-15T22:51:40Z")

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I forgot to add - I created rules related to Hue Dimmer Switch inside Hue Essentials app, completely ignoring Homey in this case. So far I can recommend this approach - I know it’s not so clean (I would like to have all the rules inside Homey, but I don’t), however the reaction on the button press is smooth and immediate - no visible delay at all.

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**Author:** ![Andre\_Nordgren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_nordgren/32/17808_2.png) [@Andre\_Nordgren](https://community.homey.app/u/Andre_Nordgren)\
**Post date:** [May 4, 2020, 8:35pm UTC](https://community.homey.app/t/hue-dimmer-switch-is-gone/25617/8 "2020-05-04T20:35:21Z")

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Hello, I am a new homey user. I have this problem also. Anyone know a way to fix this, without a hue hub?
