# HUE bridge offline? **URL:** \ **Category:** Apps\ **Created:** [April 14, 2022, 8:14pm UTC](https://community.homey.app/t/hue-bridge-offline/62689 "2022-04-14T20:14:33Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Sortberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sortberg/32/49467_2.png) [@Sortberg](https://community.homey.app/u/Sortberg)\ **Post date:** [April 14, 2022, 8:14pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/1 "2022-04-14T20:14:33Z")
I’ve had my network turned off for a few hours today. When I turn it back on, Homey can’t find my HUE bridges. All my lamps are with a red triangle. I’ve restarted the hue app, restarted Homey, restarted my network, and added fixed ip to all of them. I can’t get my lamps back in Homey. I’ve restarted the hue app, restarted Homey, restarted my network, and added fixed ip to all of them. I can’t get my lamps back in Homey. I hope there is a solution. I have 65 lamps in HUE. ![Screenshot_20220414-220956_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d2d8c198ee1ab6c0d1213140a1d5a06a7719edf.jpeg) ---
**Author:** ![Mk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mk1/32/34271_2.png) [@Mk1](https://community.homey.app/u/Mk1)\ **Post date:** [April 14, 2022, 8:25pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/2 "2022-04-14T20:25:24Z")
Hi. I have the exact same problem. But I did not turn off anything at all. It suddenly stopped working and cannot find the Hue bridge. Hope anyone has a solution. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 14, 2022, 8:34pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/3 "2022-04-14T20:34:13Z")
Don’t you have to enter the Hue bridges’ IP address somewhere in the Homey Hue app settings? Can you check if it still matches? ---
**Author:** ![Sortberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sortberg/32/49467_2.png) [@Sortberg](https://community.homey.app/u/Sortberg)\ **Post date:** [April 14, 2022, 8:39pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/4 "2022-04-14T20:39:43Z")
Hi Peter… Again… Again 😂 No, I can’t see where I can type an IP in the HUE app on Homey. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 14, 2022, 8:48pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/5 "2022-04-14T20:48:25Z")
🙃 I’ve no Hue so I can’t help you with that. Here’s another thread with similar issues > [@Hue Bridges loses connection](https://community.homey.app/t/hue-bridges-loses-connection/60849): > > Hi. Lately i have experienced a lot of connection loss between Homey and my hue Bridges (i have 5 bridges). It started about i month ago. Before that everthing was rock solid. I have not installed any new equipment. Homey loses connection to the bridges, but Philips Hue’s own app still works and Hue Essentials APP also works, but flows from Homey do not. I have setup the Hue app to restart every night, but a restart of the App does not work, and a restart of homey does not work. Sometimes if i… ---
**Author:** ![Sortberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sortberg/32/49467_2.png) [@Sortberg](https://community.homey.app/u/Sortberg)\ **Post date:** [April 14, 2022, 9:11pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/6 "2022-04-14T21:11:08Z")
Totally okay 👌 I’ve thrown them a ticket describing the problem , it can’t be right that Homey can’t control 2 bridges and about 70 lamps. ---
**Author:** ![Mk1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mk1/32/34271_2.png) [@Mk1](https://community.homey.app/u/Mk1)\ **Post date:** [April 14, 2022, 10:20pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/7 "2022-04-14T22:20:26Z")
Anyone knows what happens when I deinstall the hue app and then reinstall it. Will all my Flows still be there? ---
**Author:** ![Laust](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/laust/32/4220_2.png) [@Laust](https://community.homey.app/u/Laust)\ **Post date:** [April 15, 2022, 8:28am UTC](https://community.homey.app/t/hue-bridge-offline/62689/8 "2022-04-15T08:28:36Z")
I have the same problem - in the DK FB group numerous users report same problem. ATHOM - you have to fix this NOW! ---
**Author:** ![jpcams](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpcams/32/41095_2.png) [@jpcams](https://community.homey.app/u/jpcams)\ **Post date:** [April 15, 2022, 8:40am UTC](https://community.homey.app/t/hue-bridge-offline/62689/9 "2022-04-15T08:40:23Z")
Same here… Connection to all 3 of my bridges are offline, but I can control them from the hue app just fine. Seems to be a homey problem. Hope a fix comes before the weekend… This is totally messing up my lights ---
**Author:** ![Staffan\_Eriksson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/staffan_eriksson/32/10596_2.png) [@Staffan\_Eriksson](https://community.homey.app/u/Staffan_Eriksson)\ **Post date:** [April 15, 2022, 8:52am UTC](https://community.homey.app/t/hue-bridge-offline/62689/10 "2022-04-15T08:52:04Z")
Hi, I have the same problem. It occured this morning. Yesterday i worked fine. Hope anyone can fix it soon 🙂 ---
**Author:** ![Victor\_Bicknese](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victor_bicknese/32/177200_2.png) [@Victor\_Bicknese](https://community.homey.app/u/Victor_Bicknese)\ **Post date:** [April 15, 2022, 9:13am UTC](https://community.homey.app/t/hue-bridge-offline/62689/11 "2022-04-15T09:13:24Z")
Without an update of the Philips Hue app, it magically works again. I don’t understand how this is possible… ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 15, 2022, 9:14am UTC](https://community.homey.app/t/hue-bridge-offline/62689/12 "2022-04-15T09:14:37Z")
> [@Victor\_Bicknese](#): > > I don’t understand how this is possible… It’s called “home automation dependent on cloud services”. ---
**Author:** ![Mark\_Mikkelsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_mikkelsen/32/48105_2.png) [@Mark\_Mikkelsen](https://community.homey.app/u/Mark_Mikkelsen)\ **Post date:** [April 15, 2022, 9:17am UTC](https://community.homey.app/t/hue-bridge-offline/62689/13 "2022-04-15T09:17:40Z")
Works here again - aswell ---
**Author:** ![Victor\_Bicknese](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victor_bicknese/32/177200_2.png) [@Victor\_Bicknese](https://community.homey.app/u/Victor_Bicknese)\ **Post date:** [April 15, 2022, 9:18am UTC](https://community.homey.app/t/hue-bridge-offline/62689/14 "2022-04-15T09:18:32Z")
I thought it was not cloud dependent… My bad, my worry! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 15, 2022, 9:24am UTC](https://community.homey.app/t/hue-bridge-offline/62689/15 "2022-04-15T09:24:07Z")
From what I understand, Hue has different discovery methods, one relying on cloud services and one local. The Homey Hue app apparently uses the cloud discovery method. ---
**Author:** ![nickevackerdag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickevackerdag/32/48871_2.png) [@nickevackerdag](https://community.homey.app/u/nickevackerdag)\ **Post date:** [April 18, 2022, 9:38am UTC](https://community.homey.app/t/hue-bridge-offline/62689/16 "2022-04-18T09:38:44Z")
This happens to me all the time too. I have **stopped relying on Homey** and Homey bridge to do what it is supposed to. It is a **beta product** , which makes it understandable, but buying Homey bridge I thought it would at least reliably do some basic light-switching. Both the **Philips Hue** bridge, the **IKEA Trådfri gateway** and directly **Zigbee** -connected lights are lost constantly in the app. I think I once read that the **Homey bridge beta** would end in February 2022, but either I was mistaken, or they missed the deadline. I haven’t heard what the plan is since then. For **anyone thinking of buying Homey bridge** to replace bridges and gateways of other systems, I would advice them to think again. **Wait and see** if it becomes a finished product first and decide then. In addition to make it work, Athom also **needs to do a lot of documenting** of the Homey bridge. I find it very difficult to obtain almost anything helpful specifically related to Homey bridge on the Homey website. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 18, 2022, 1:30pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/17 "2022-04-18T13:30:02Z")
> [@nickevackerdag](#): > > I think I once read that the This is called gossip or with a modern word “influencing”. Please link to the source. Athom never publishes roadmaps or future plans. (It’s not that I am happy with that, but it is what it is). ---
**Author:** ![nickevackerdag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickevackerdag/32/48871_2.png) [@nickevackerdag](https://community.homey.app/u/nickevackerdag)\ **Post date:** [April 19, 2022, 7:28am UTC](https://community.homey.app/t/hue-bridge-offline/62689/18 "2022-04-19T07:28:10Z")
You are right, I was mistaken. I can’t find where I read it so I shouldn’t fault Athom for that. ---
**Author:** ![mikeh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mikeh/32/47950_2.png) [@mikeh](https://community.homey.app/u/mikeh)\ **Post date:** [April 19, 2022, 7:57pm UTC](https://community.homey.app/t/hue-bridge-offline/62689/19 "2022-04-19T19:57:35Z")
Ive had the same problem. Most of the time reinstalling the app (without uninstalling it first) reactivates ikea, Aquara and Hue. Sometimes i have to reconnect the hue lights individually (or wait a few days and it starts working automatically). For Homey Bridge. Has been stable for some days though now - for me.