# HP23 how to get Error msg? **URL:** \ **Category:** Questions & Help\ **Created:** [November 7, 2024, 5:05pm UTC](https://community.homey.app/t/hp23-how-to-get-error-msg/119994 "2024-11-07T17:05:03Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 7, 2024, 7:05pm UTC](https://community.homey.app/t/hp23-how-to-get-error-msg/119994/2 "2024-11-07T19:05:19Z")
Unfortunately devices which become “silent” are not, or far too late considered unreachable. But [there’s a nice script](https://community.homey.app/t/a-script-to-check-sensor-last-update/63142/39) you could run 1 or more times a day, to get reports about zigbee devices which were last seen more than x hours ago. You’ll need to install Homeyscript for it to work. Zigbee ins & outs: > [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930): > > If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un… --- _[View the full topic](https://community.homey.app/t/hp23-how-to-get-error-msg/119994)._