# \[HowTo\] Homey Pro (Early 2023) - Migrating from Homey (Pro) (Early 2016-2019) **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, homey-pro-2023\ **Created:** [March 11, 2023, 3:49pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516 "2023-03-11T15:49:10Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![Eyvind](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eyvind/32/35035_2.png) [@Eyvind](https://community.homey.app/u/Eyvind)\ **Post date:** [September 5, 2023, 6:38am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/82 "2023-09-05T06:38:28Z")
[Anders\_Gregow](https://community.homey.app/u/Anders_Gregow) Yes. “By the book”. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [September 5, 2023, 7:29am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/83 "2023-09-05T07:29:07Z")
> [@Eyvind](#): > > Zigbee network busy This has been addressed in the most recent RC9. > **[Homey Pro (Early 2023) Changelog](https://homey.app/en-us/wiki/homey-pro-early-2023-firmware-changelog/)** `Fixed an issue that could result in "Zigbee is busy" errors.` ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 5, 2023, 8:35am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/84 "2023-09-05T08:35:18Z")
There are already several threads regarding this issue, please use the search function. Yesterday the experimental firmware v10.0.4-rc.9 was released and should fix this problem. But some users complain that the HP23 has become significantly slower overall after this firmware update. Q1: The answer to this question is also mentioned in the first post of this topic. ---
**Author:** ![Eyvind](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eyvind/32/35035_2.png) [@Eyvind](https://community.homey.app/u/Eyvind)\ **Post date:** [September 5, 2023, 8:58am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/85 "2023-09-05T08:58:36Z")
[fantross](https://community.homey.app/u/fantross) Thank you. Did not find that spesific info i 1’st post. And my misstake, The Q1 was ment as follows: Must both Homeys be on the same Zigbee channel? ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [September 5, 2023, 10:16am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/86 "2023-09-05T10:16:43Z")
As far as I know it is not possible to configure which zigbee channel to use? The Homey’s will create each own zigbee network and hopefully not transmitt on channels or coexist. I think the controller (Homey here) will move to a non-busy channel. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 5, 2023, 11:21am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/87 "2023-09-05T11:21:55Z")
As @Anders_Gregow already guessed, the Zigbee channel on the HP23 cannot be manually set or changed. With the HP19 this is possible, but a change of the channel after Zigbee devices are already added is not recommended, because otherwise some Zigbee devices can lose the connection, even if this doesn’t cause any problems with other systems, e.g. Phlips Hue Bridge. ---
**Author:** ![svergie2](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svergie2/32/79578_2.png) [@svergie2](https://community.homey.app/u/svergie2)\ **Post date:** [September 6, 2023, 5:07pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/88 "2023-09-06T17:07:07Z")
Just got my 2023 Pro and migrated from my 2019. Seems to work OK (Z-Wave so and so but i guess that’ll fix itself in time). I’m having this issue where when i try to repair my zigbee devices i get the error “An error occured when adding a device, please try again”. This applies to all of my zigbee devices, powered or battery. I can add new zigbee devices just fine. I saw fantross’s post about RC9 and upgraded to RC10 but it still doesn’t work. I submitted a ticket to athom but they’re claiming a couple of weeks response time. Do anyone still have this issue on RC10? ---
**Author:** ![svergie2](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svergie2/32/79578_2.png) [@svergie2](https://community.homey.app/u/svergie2)\ **Post date:** [September 6, 2023, 8:05pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/89 "2023-09-06T20:05:32Z")
A factory reset while on RC10 did the trick, repairing zigbee now works. 🙂 ---
**Author:** ![Jeremy\_Scott](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeremy_scott/32/12687_2.png) [@Jeremy\_Scott](https://community.homey.app/u/Jeremy_Scott)\ **Post date:** [November 21, 2023, 9:41am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/91 "2023-11-21T09:41:40Z")
Hi, my Homey Pro 2019 died, I purchased a new Homey Pro 2023 to replace this. I restored from backup and deleted my old Homey Pro as it was confusing. Homey appears to work fine but when I click any any Z-wave device (I have a lot) it says “invalid node ID”. How can I fix this please? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [November 21, 2023, 12:19pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/92 "2023-11-21T12:19:15Z")
Try to install latest experimental version and restore the backup again, in case the latest exp. version will not help right after the upgrade. > [@All z-wave devices are gone after latest firmware update to 10.1.0 on H23](https://community.homey.app/t/all-z-wave-devices-are-gone-after-latest-firmware-update-to-10-1-0-on-h23/94736/39): > > I’ve sent Homey my local backup, tried to update to experimental version and have had two persons from Homey in my smarthome trying to fix the z-wave network. Unfortunately without luck, and I was now told I have to rebuild the entire network. Hours of fun… ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 23, 2023, 6:50pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/93 "2023-11-23T18:50:10Z")
I just received my new homey 2023. I had the old 2019 with backups. installed the 2023 waited and saw all the icons coming back. however I cant seem to get the devices t repair: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cda91c6c0d8fe8f23e6ee1141193296d2a257f4f.png) I dont have that in contrast to this picture: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/0/c0c41021c4610c6e31e0005b31522858f1856f3e.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 24, 2023, 3:57am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/94 "2023-11-24T03:57:49Z")
The menu item “repair” is only available for zigbee devices, if I’m correct. ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 24, 2023, 9:22am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/95 "2023-11-24T09:22:06Z")
So, just to feedback. This was a user error, and hopefully will help others. I did do a complete restore, and thought that the apps were automatically restored, but they weren’t, and then obviously you cannot repair any of the devices. after installing the apps, all went great (not done yet, so fingers crossed) ---
**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\ **Post date:** [November 24, 2023, 4:12pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/96 "2023-11-24T16:12:57Z")
I was under the impression that apps would be automatically installed on the 2023 after restoring a backup from the old device. Are you saying that did not happen for you? You had to manually reinstall all apps? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [November 24, 2023, 4:20pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/97 "2023-11-24T16:20:45Z")
> [@mroek](#): > > that apps would be automatically installed on the 2023 after restoring a backup from the old device. It should install automatically, but you need to wait some time. Also it only installs apps that are in the Homey AppStore and are compatible with Homey Pro (Early 2023) If you experience issue’s with the automatic installation I would suggest 1. Create a Support Request and sent Athom the Diagnostics from Homey - Settings - General. 2. if you can’t wait, Try Restarting Homey, and/or install Apps from the AppStore. ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 25, 2023, 6:25pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/98 "2023-11-25T18:25:02Z")
unfortunately, or actually not too bad, I installed all apps myself, and after that all went ok So yes indeed, it did not install automatically. And I think I waited 8 hours (installed in the morning and came back after work, and still not installed ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [November 26, 2023, 5:53pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/99 "2023-11-26T17:53:15Z")
I just did the migration and all went well. All apps vhere installed. After repairing zigbee units all are up and back as normal, but much faster. ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [November 29, 2023, 9:54am UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/100 "2023-11-29T09:54:19Z")
Just shut down your Homey 2016 and then shut down your main power for 30 seconds, now power up again wait for 1 minute and then start installing your Homey Pro. Then you know for sure no device is connected towards your Homey 2016. If you put the Homey 2016 on again you can have issues again. ---
**Author:** ![Lang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lang/32/34443_2.png) [@Lang](https://community.homey.app/u/Lang)\ **Post date:** [January 21, 2024, 1:15pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/101 "2024-01-21T13:15:05Z")
Hello, your opinions please. I am planning to switch from Homey Pro 2019 to Homey Pro 2023. In several contributions, a problem with Z-wave and Zigbee devices is mentioned after the HP2019 to HP2023 migration. I couldn’t find a solution to the Z-Wave problem anywhere. What is the latest experience with migrating to the new Homey Pro 2023? I have about 130 devices (z-wave 70, Zigbee 15, WiFi 40) Various brands (Fibaro, Tuya, Neo Coolcam, Meros, Innr, HUUM, Heatit, Shelly, Qubino, Netatmo, Danalock, Everspring, Harmony …) For now, I’m worried about the migration and I’m still postponing it even though the HP 2019 memory is almost full. For now, I’m keeping the system and applications updated to the latest versions and I’m waiting. Thanks for all the opinions and advice. I apologize for my English and greetings from the Czech Republic Alex ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 21, 2024, 6:10pm UTC](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516/102 "2024-01-21T18:10:53Z")
> [@Lang](#): > > I apologize for my English and greetings from the Czech Republic No problem with that, Welcome in the Community, I guess almost all experience and questions ar already on the Community, Pls use the search and start reading. There are also some Topic specific for a Z-Wave issues on Homey Pro (Early 2023) read them: [Homey pro 2023 - zwave too much traffic error?](https://community.homey.app/t/homey-pro-2023-zwave-too-much-traffic-error/84036) There is also al lot of improvement: see the Firmware: > **[Homey Pro (Early 2023) and Homey Pro mini Changelog | Homey](https://homey.app/en-us/wiki/homey-pro-firmware-changelog/)** ## v10.1.0 and many other places. You have to test it for yourself i Guess No one will guarantee you a problem free migration… And you have to test and decide when to Give it a Go os NoGo and Rollback… > [@Dijker](#): > > Once you start this process you can’t revert to your old Homey without again adding and repairing all Zigbee devices! I welcome your feedback here is you have tried … [Previous page](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516.md?page=4) [Next page](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516.md?page=6)