# \[HowTo\] Homey Backup and Restore - Homey Migration **URL:** \ **Category:** Questions & Help\ **Created:** [February 10, 2020, 6:16pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732 "2020-02-10T18:16:38Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 12, 2020, 5:56pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/21 "2020-02-12T17:56:07Z")
> [@Ron\_van\_Muilekom](#): > > is It possible to restore single flows and other stuff , or only complete restore via recovery? No, See the [Homey Cloud Backup vs HCB&RWA](https://community.homey.app/t/homey-cloud-backup-vs-hcb-rwa/25741) But I can with HCB&RWA šŸ˜‰ ---
**Author:** ![xAPPO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xappo/32/13726_2.png) [@xAPPO](https://community.homey.app/u/xAPPO)\ **Post date:** [February 12, 2020, 7:13pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/22 "2020-02-12T19:13:03Z")
My backup fails with a ā€˜ **cannot create backup. Backups are limited to 3 unique Homeys** ā€™ message. I havenā€™t managed to create even 1 yet. There are more than 3 Homeys on my account but I see no way to select which ones you want to backup. Except possibly by disabling automatic backups. Reported to Athom. ---
**Author:** ![Robin\_van\_Kekem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_kekem/32/8187_2.png) [@Robin\_van\_Kekem](https://community.homey.app/u/Robin_van_Kekem)\ **Post date:** [February 13, 2020, 8:29pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/23 "2020-02-13T20:29:18Z")
Got 100 messages that I got rate limited. Havenā€™t started any backup manuallyā€¦ ---
**Author:** ![Gerard\_van\_Dijnsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerard_van_dijnsen/32/3937_2.png) [@Gerard\_van\_Dijnsen](https://community.homey.app/u/Gerard_van_Dijnsen)\ **Post date:** [February 17, 2020, 10:59am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/24 "2020-02-17T10:59:28Z")
Finally, a backup option. Payed, ok, not ideal but I can live with that. I payed for Homey+ but see no options for backup. I am not an alpha tester so it may be that I do not see the option. Has this been released for non-alpha testers? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 17, 2020, 11:13am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/25 "2020-02-17T11:13:03Z")
as stated in [Homey Cloud Backup - (part of Homey+ subscription)](https://community.homey.app/t/homey-cloud-backup-part-of-homey-subscription/24523) from Homey Version 4.0 and up, currently in Experimental. If you are on 3.2.1 and got Homey+ please loot at [Help Homey+ backup met Homey \<4.0 software](https://community.homey.app/t/help-homey-backup-met-homey-4-0-software/25857) ---
**Author:** ![Robin\_van\_Kekem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_kekem/32/8187_2.png) [@Robin\_van\_Kekem](https://community.homey.app/u/Robin_van_Kekem)\ **Post date:** [February 18, 2020, 9:45pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/26 "2020-02-18T21:45:04Z")
4.0 has been promoted to stable today ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 18, 2020, 10:01pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/28 "2020-02-18T22:01:00Z")
Hi @Rocodamelshekima, Expected that you would test that yourself šŸ˜‰ I Was waiting for your results to add it to my post. O, and Yes I alread did several times šŸ˜‰ > [@Dijker](#): > > **Update 20200218** : Tested on request to backup a Homey with a CLI installed app with Devices and Flows. Used a ā€œSimpleā€ RF433 App ([Currently half functioning](https://github.com/Dijker/eu.elro.homeeasy)) and restored to 2nd Homey. For What I can see Devices and Flows are ā€œBrokenā€ until you re-install the CLI Installed App. After re-install from CLI it just works as before. Used [Community Backup & Restore for Homey](https://community.homey.app/t/community-backup-restore-for-homey-v2-and-up-alpha-version/13727) to verify the restore / reinstall and verified the Device working as before. (I expect it is also working for other Apps with fe Z-Wave or Zigbee Devices, pls let me know!) ---
**Author:** ![xAPPO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xappo/32/13726_2.png) [@xAPPO](https://community.homey.app/u/xAPPO)\ **Post date:** [February 18, 2020, 11:51pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/29 "2020-02-18T23:51:07Z")
I still canā€™t backup. I get the message limited to 3 unique Homeys. I havenā€™t managed a single backup yet. My account has more than 3 Homeys ā€¦ I suspect this is the issue. I donā€™t know why I ever bother with beta feedback when itā€™s just ignored. ---
**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\ **Post date:** [February 19, 2020, 6:28am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/30 "2020-02-19T06:28:03Z")
Got Homey backup installed on my new Homey Pro. However, all Zigbee related is not working. Still searching. Also in the Add devices page, I cannot click on a device to Re-enter a device. these icons also keep rotating. Any help? All flows, apps, z-wave, settings etc are installed correctly. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 19, 2020, 6:34am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/31 "2020-02-19T06:34:29Z")
> [@Minimax](#): > > However, all Zigbee related is not working. Still searching. Have you Checked [https://developer.athom.com/tools/zigbee](https://developer.athom.com/tools/zigbee) .? Are all devices there like before? Always give Homey ~ 15 minutes after reboot to start Zigbee, if it doesnā€™t work then PtP for a couple of minutes and try again. ---
**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\ **Post date:** [February 19, 2020, 6:35am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/32 "2020-02-19T06:35:32Z")
![20200219_073336](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5b4f50aff7fb0c16793493e611856173778f8f69.jpeg) ---
**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\ **Post date:** [February 19, 2020, 7:11am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/33 "2020-02-19T07:11:16Z")
Same after PTP, waiting 5 mins, plug in again and reboot wait 25 mins. Same screen in developer. Looks like zigbee is not activated? No system informationā€¦ ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 19, 2020, 9:34am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/34 "2020-02-19T09:34:56Z")
@Minimax > [@Dijker](#): > > Is something not working that normally should work after a restore (fe Missing Zigbee or Z-wave Devices in Developer site, missing users or missing Apps that are available in the app store) > For This Last one, make screenshots of errors, Submit a Log from Homey to Athom and describe what you see and What you have done (and date/time of your backup you restored) Create a support ticket on the Athom support site. (Just because I know Bug and Error free software is an illusion! ) > If it is an Community App inform the developer with this information and/or describe your issue with as much info possible here on the Community forum! > > **Rollback Procedure:** > Then, after troubleshooting, powerdown your Failed migrated Homey (Or Reset it to factory Defaults) > Powerup your old Homey and plan your migration again. ---
**Author:** ![PascalB](https://avatars.discourse-cdn.com/v4/letter/p/dbc845/32.png) [@PascalB](https://community.homey.app/u/PascalB)\ **Post date:** [February 19, 2020, 1:22pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/35 "2020-02-19T13:22:01Z")
Upgraded from Homey to Homey Pro yesterday when 4.0.0 stable came out. I have to say, it was a pretty good process. All of my Fibaro and NEO Coolcam Z-wave devices where migrated, also for Shelly devices no problems. For Zigbee, my Heiman and most of my Aqara devices migrated. Some of my Aqara sensors did not seem to react anymore, but after un/replugging an IKEA plug (that was acting as a repeater earlier) that also was not responding, the mesh got restored (I guess) and most of them reconnected. I only had to exclude/include two devices: one Aqara motion sensor, and one Aqara Temperature sensor. All in all I am very happy to have been able to upgrade this ā€œseamlessā€ ---
**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\ **Post date:** [February 20, 2020, 4:44pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/36 "2020-02-20T16:44:57Z")
Hi Dijker, Tried to roll back yesterday several times, did not work all zigbee give same error (circle keep on turning.) Rest is working. I m afraid Iā€™ll have to do clean install. Tried to install different backups, but no luckā€¦ The wife is getting a bit nervous since we can only turn on certain things with app onlyā€¦ šŸ˜ ---
**Author:** ![Destroyer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/destroyer/32/18065_2.png) [@Destroyer](https://community.homey.app/u/Destroyer)\ **Post date:** [February 24, 2020, 5:39pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/37 "2020-02-24T17:39:17Z")
Hi, same here, going from Homey to Homey Pro. Everything works fine, except all my IKEA TrƄdfri, zigbee devices. They show up on the developer ZigBee page, but when trying to control a device, an error message is shown in the app after a few seconds. Tried power cycling the devices and Homey, but no luck. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 24, 2020, 5:53pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/38 "2020-02-24T17:53:29Z")
> [@Destroyer](#): > > They show up on the developer ZigBee page, but when trying to control a device, an error message is shown in the app after a few seconds. Can you try to add a already added device again, without removing it. I guess when you get the duplicate device error it will start working again maybe even the other devicesā€¦ fe a IKEA tradfri socket or repeater is the easiest as it has a reset hole. It should not be necessary to fix flows that way. ---
**Author:** ![Destroyer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/destroyer/32/18065_2.png) [@Destroyer](https://community.homey.app/u/Destroyer)\ **Post date:** [February 29, 2020, 9:34am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/39 "2020-02-29T09:34:02Z")
Thanks, it worked again when adding the already existing device. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 7, 2020, 11:36pm UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/40 "2020-03-07T23:36:46Z")
Just upgraded to homey Pro. Have to say that the recovery went extremely smooth for all my devices and all apps except for 1; IFTTT loses the flow connections and you need to rename the flows and applets in homey to connect again (same names do not update) Well done on this one Athom, works like a charm!! ---
**Author:** ![Hans\_Maarten\_Vink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_maarten_vink/32/14770_2.png) [@Hans\_Maarten\_Vink](https://community.homey.app/u/Hans_Maarten_Vink)\ **Post date:** [March 8, 2020, 9:19am UTC](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732/41 "2020-03-08T09:19:50Z")
So they can actually complement each other? [Previous page](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732.md?page=1) [Next page](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732.md?page=3)