# How to restore Homey

**URL:** <https://community.homey.app/t/how-to-restore-homey/34792>\
**Category:** Questions & Help\
**Created:** [September 18, 2020, 2:21pm UTC](https://community.homey.app/t/how-to-restore-homey/34792 "2020-09-18T14:21:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hogh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hogh/32/22631_2.png) [@Hogh](https://community.homey.app/u/Hogh)\
**Post date:** [September 18, 2020, 2:21pm UTC](https://community.homey.app/t/how-to-restore-homey/34792/1 "2020-09-18T14:21:31Z")

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I was not able to get in touch with my homey this morning. So I turned it upside down to reboot…  
But, I didn’t pay attention, it actually does a factory reset, when turning upside down! ☹

Is there any way to restore it? I do not have the Cloud subscription for backup.  
Which brings me to another Q - how do you actually backup/restore the config?  
It’s quite some time spent with customization, but the subscription for backup is simply too much in my opinion. There must be a way to do a manual backup/restore.

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**Author:** ![Hogh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hogh/32/22631_2.png) [@Hogh](https://community.homey.app/u/Hogh)\
**Post date:** [September 18, 2020, 2:31pm UTC](https://community.homey.app/t/how-to-restore-homey/34792/2 "2020-09-18T14:31:29Z")

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Okay, I was actually wrong.  
I actually assumed the device was completely reset after the Upside/down, as I still couldn’t connect to it.  
However after power off/on it is back to normal… No config is gone - everything is fine! 🙂

What is the purpose of upside/down feature?  
Yet I’m still wondering about backup/restore possibilities.

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [September 18, 2020, 3:04pm UTC](https://community.homey.app/t/how-to-restore-homey/34792/3 "2020-09-18T15:04:18Z")

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Up side down only initiates the [reset procedure](https://support.athom.com/hc/en-us/articles/360012077534-How-to-set-Homey-in-recovery-mode-and-why), you’ll still need to **manually** follow all the setup steps to either reset your [Homey to factory default](https://support.athom.com/hc/en-us/articles/360024602314-How-to-factory-reset-Homey), or just reset with keeping data (not backup/restore) to setup a new [Wifi connection](https://support.athom.com/hc/en-us/articles/360012077154-How-do-I-connect-Homey-to-a-different-Wi-Fi-network-).

[Backup/restore](https://support.athom.com/hc/en-us/articles/360010668340-How-do-Homey-Cloud-Backups-work-) is part of the factory reset function as you do need to reset your Homey first, before you can restore.

Everything could have been found on the support pages. 😉