# How to remove "This app is not supported anymore!" **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [August 29, 2025, 12:19pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385 "2025-08-29T12:19:38Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![niles](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@niles](https://community.homey.app/u/niles)\ **Post date:** [August 29, 2025, 12:19pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/1 "2025-08-29T12:19:38Z")
Dear community, From about december 2024 I have been getting this message: “This app is not supported anymore!”. I’ve been searching the forum for answers, and threads reference different apps that might have been affected (e.g. Homey ESPresense room presense system, SmartThings - One simple home system. A world of possibilities, Loops, HERE Free location & map services). However, I don’t have any of these installed. From the screenshot below, you can see the error message and all installed apps. Thankful for any advice to resolve. ![2025-08-29_14-06-19](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58544afcf3c1dea9118a5dc7c718aae9092fff36.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 29, 2025, 12:32pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/2 "2025-08-29T12:32:08Z")
Are all apps up-to-date? ---
**Author:** ![niles](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@niles](https://community.homey.app/u/niles)\ **Post date:** [August 29, 2025, 12:34pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/3 "2025-08-29T12:34:00Z")
Yes, I have verified that all installed apps have the same version number on my homey as stated on the app store. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [August 29, 2025, 12:47pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/4 "2025-08-29T12:47:21Z")
If you go to the Timeline settings, do you see an app with the same icon as shown in those notifications? That might give you a clue. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 29, 2025, 12:48pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/5 "2025-08-29T12:48:01Z")
I only know of one case a while ago, with these apps shown below, but you found out already. The developer removed these messages with an app update, hence my question. But you don’t seem to use one of those? ![Screenshot_20250829_142433_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/7/875587aff4fceda568f393c7fddd2407ef371332.jpeg) ---
**Author:** ![niles](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@niles](https://community.homey.app/u/niles)\ **Post date:** [August 29, 2025, 12:50pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/6 "2025-08-29T12:50:10Z")
The icon in timeline is the cogwheel, but no apps seems to use that. The Homey system uses that icon, but the homey is up to date. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/edb073291233dc5a681edd05fb17a116dc157587.png) ---
**Author:** ![niles](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@niles](https://community.homey.app/u/niles)\ **Post date:** [August 29, 2025, 12:50pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/7 "2025-08-29T12:50:52Z")
No, I don’t have any of those installed. 🤔 ---
**Author:** ![niles](https://avatars.discourse-cdn.com/v4/letter/n/96bed5/32.png) [@niles](https://community.homey.app/u/niles)\ **Post date:** [August 29, 2025, 12:53pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/8 "2025-08-29T12:53:33Z")
I found the app in the timeline! Thanks SunBeech, I mistook the notification area from the actual timeline. It seems like the culprit was MelCloud app. I will uninstall and verify. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 29, 2025, 12:59pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/9 "2025-08-29T12:59:32Z")
Odd, because the notificatoon area = timeline ![Screenshot_20250829_145634_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f2f13966d404ee8b17fa69c6890d0496c151da82.jpeg) ![Screenshot_20250829_145719_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/91b62e2ff42ee468eac1c2e2927a6faaab94a349.jpeg) The timeline @ mobile app probably shows more specific (app) icons? All in all, imho it’s a very peculiar way to communicate the app doesn’t get support anylonger. At least put the app name in the message 😂 ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [August 29, 2025, 1:18pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/10 "2025-08-29T13:18:09Z")
I was referring to the Timeline section in Homey’s settings (so not the actual timeline with notifications in the web app nor in the mobile app) 😊 : ![IMG_2090](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/a/0aea30c60ca4d9917bb21564f21098a22fa3ff90.jpeg) Anyway, good to hear that it’s fixed now. ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [August 29, 2025, 1:31pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/11 "2025-08-29T13:31:44Z")
FYI > [@New community store](https://community.homey.app/t/new-community-store/122980/50): > > Let me clarify what happened, before this goes out of hand and everyone keeps speculating slight_smile@Menno_van_Hout requested that his apps be removed from the Homey App Store. While still in talks with employees from Athom, who were very understanding, but also noticed that his main reason was to force people to use his alternative app store, Athom offered to find alternative developers to take over his apps, as we usually do. Menno did not seem to have an interest in that. Then Menno pu… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 29, 2025, 1:32pm UTC](https://community.homey.app/t/how-to-remove-this-app-is-not-supported-anymore/142385/12 "2025-08-29T13:32:58Z")
Ah, I see! Because it has a common “apps” entry as well, I concluded one still can’t find out which app sends notifications. But fortunately the Melcloud app had it’s own entry 🤸🎉