# How to remove homey (early 2016)? **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [March 31, 2023, 9:18pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720 "2023-03-31T21:18:30Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Maarten\_Verbunt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maarten_verbunt/32/9447_2.png) [@Maarten\_Verbunt](https://community.homey.app/u/Maarten_Verbunt)\ **Post date:** [March 31, 2023, 9:18pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/1 "2023-03-31T21:18:30Z")
I have the new Homey Pro 2023, and want to remove the Homey Pro 2016 from my account. I read that I should do a factory reset, and then delete all data. But the issue is that the new Homey app doesn’t allow a Homey 2016 setup because the new app doesn’t support that. So I have tried the windows setup and even that doesn’t work. I am connected to thw homey Wifi, but from there nothing works, no matter what browers I use. I really need my old Homey removed from my account as it messes up my shotcut widgets on my android phone. Are there more people experiencing this issue and are there any solutions? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [March 31, 2023, 9:23pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/2 "2023-03-31T21:23:17Z")
> [@Remove homey from account](https://community.homey.app/t/remove-homey-from-account/51075/5): > > Or try it yourself. Open the Homey selection Select the offline Homey Aand tick the gear in right top BTW: If I remember correct, it is automatically removed when registered by another owner. (If repaired) ---
**Author:** ![pmeester](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pmeester/32/17275_2.png) [@pmeester](https://community.homey.app/u/pmeester)\ **Post date:** [August 19, 2024, 2:03pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/3 "2024-08-19T14:03:34Z")
On which platform/app are these screens? I don’t see them on the website or in the IOS app. When the homey can’t befound. I cannot do anything. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 19, 2024, 2:57pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/4 "2024-08-19T14:57:13Z")
Probably on a mobile version 6 app. But still should be pretty much the same to do on the new version 8 app. If you select Homey that is offline it shows an option to remove. Can see later if I can test and make new screenshot ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 19, 2024, 5:57pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/5 "2024-08-19T17:57:45Z")
Archived on August 19, 2024, 5:57pm UTC ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 19, 2024, 5:57pm UTC](https://community.homey.app/t/how-to-remove-homey-early-2016/78720/6 "2024-08-19T17:57:52Z")
> [@\[HowTo\] Removing Homey (Pro) from your Account](https://community.homey.app/t/howto-removing-homey-pro-from-your-account/114672): > > As there have been several questions here on the community: For Homey (Service) aka the Cloud it is a little different.