# How to identify a missing App

**URL:** <https://community.homey.app/t/how-to-identify-a-missing-app/155884>\
**Category:** Questions & Help\
**Created:** [June 7, 2026, 10:55am UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884 "2026-06-07T10:55:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RonWagstaff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwagstaff/32/121861_2.png) [@RonWagstaff](https://community.homey.app/u/RonWagstaff)\
**Post date:** [June 7, 2026, 10:55am UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/1 "2026-06-07T10:55:05Z")

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Hi I am currently in the process of evaluating Homey prior to making a commitment. Every time I open the Homey app on my PC, I am presented with this error message:

App Not Found  
It looks like the app no longer exists. You might have recently deleted it. Go to homey.apps/apps to reinstall the app.

How do I identify the App that Homey is expecting to find?

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [June 7, 2026, 1:11pm UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/2 "2026-06-07T13:11:38Z")

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Where do you see the error (can you show a screenshot)? You can also check the devices list in the Homey mobile app if any devices have a red exclamation mark.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 9, 2026, 12:55am UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/3 "2026-06-09T00:55:21Z")

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> [@RonWagstaff](#):
>
> Every time I open the Homey app on my PC

In case of ms Windows: there’s no Homey app available?

Which Homey are you testing with, Ron? Homey Self-Hosted Server or Homey Cloud?

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**Author:** ![Ron\_Wagstaff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ron_wagstaff/32/121861_2.png) [@Ron\_Wagstaff](https://community.homey.app/u/Ron_Wagstaff)\
**Post date:** [June 9, 2026, 11:52am UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/4 "2026-06-09T11:52:20Z")

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I think this is a screenshot (can’t be sure!):

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/2770581651c32313e3bad531485a1c7396f301b4.png)

OK it isn’t an app, I’m referring to the browser version.

I can confirm there are no red exclamations to be seen on the device list.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [June 9, 2026, 12:37pm UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/5 "2026-06-09T12:37:08Z")

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What does it show in the URL? Often, the app ID is in the URL.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 9, 2026, 4:18pm UTC](https://community.homey.app/t/how-to-identify-a-missing-app/155884/6 "2026-06-09T16:18:14Z")

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@Ron_Wagstaff Just tap on an other app name? My guess it then stops looking for a missing app.  
Also delete your browsing history for my.homey.app to avoid ending up on this particular URL with the missing app

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@smarthomesven

> [@smarthomesven](#):
>
> Often, the app ID is in the URL.

Ha, never noticed that before. Nice to know!