# How to get a snapshot in homey dashboard from hikvision camera? **URL:** \ **Category:** Dashboards\ **Created:** [November 3, 2024, 9:40pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693 "2024-11-03T21:40:05Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 3, 2024, 9:40pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/1 "2024-11-03T21:40:05Z")
Hello, I have homey pro 2023 and a hikvision ip camera. I can view the camera directly true the ip adres or true the NVR. If I want to add the camera to homey ( virtual devices, Ip camera, add this url like homey asks: [http://user:pass@ip](http://user:pass@ip) adress/image.jpg) I get a error the url is not correct. What am I’m doing wrong? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 4, 2024, 5:32am UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/3 "2024-11-04T05:32:00Z")
> [@Gerry\_Molenbroeck](#): > > What am I’m doing wrong? Can you open the URL in a regular browser to see a snapshot? It should be a regular image, not a web page that shows an image or a live stream. ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 4, 2024, 2:23pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/4 "2024-11-04T14:23:50Z")
hello, yes I’m getting a image if I put this url: [http://user:pass@ipadress/ISAPI/streaming/channels/101/picture](http://user:pass@ipadress/ISAPI/streaming/channels/101/picture) but when I put this url in homey I get this message: ![IMG_1817](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/b/db32ef492bb134b48595643377815afb967fef29.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 4, 2024, 2:34pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/5 "2024-11-04T14:34:22Z")
I don’t understand why the screenshot is showing a completely different URL than the one in your text. ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 4, 2024, 4:01pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/6 "2024-11-04T16:01:13Z")
Hello, The url asked in homey doesn’t work with the credentials asked… if I filled in that url I get an error. I have ask hikvision and they have send me the url for getting a snapshot. And that was that url. So that’s why ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 4, 2024, 4:06pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/7 "2024-11-04T16:06:19Z")
> [@Gerry\_Molenbroeck](#): > > if I filled in that url I get an error. What is “an error”? > [@](#): > > I have ask hikvision and they have send me the url for getting a snapshot. And that was that url. If you mean the URL that has “randnum” in it: that’s almost certainly _not_ a snapshot URL. ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 4, 2024, 4:23pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/8 "2024-11-04T16:23:08Z")
This is what I did: Homey is asking this: ![IMG_1821](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/6903e794208dd9c9f3d11f480cca8ec1f6a11f39.jpeg) This is what I filled in: ![IMG_1822](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbb5bd01101802c92c8a417c2d4616826f8d4806.jpeg) This is the error: ![IMG_1823](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/3491e6f03d3a3711be5c4d970b6773f993a57140.jpeg) What can I do more then filled in what homey is asking for? Regards ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 4, 2024, 4:31pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/9 "2024-11-04T16:31:21Z")
> [@Gerry\_Molenbroeck](#): > > What can I do more then filled in what homey is asking for? The `http://user:pass@192.168.1.10/image.jpg` text is purely a placeholder (an example). You already said that when opening the URL `http://user:pass@ipadress/ISAPI/streaming/channels/101/picture` in a browser, you get an image, so that’s the URL that you should be using. But that URL gives the same error (the one with `randnum` in it)? If that’s the case, it may not work with your camera at all. You can contact Athom to ask them to enable support for self-signed certificates: [https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request) Perhaps @Adrian_Rockall knows if his ONVIF app supports this camera directly? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [November 4, 2024, 4:34pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/10 "2024-11-04T16:34:17Z")
The ONVIF app does support some Hikvision cameras, I have one myself but it’s not currently plugged in. It’s worth a try though. ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 4, 2024, 6:05pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/11 "2024-11-04T18:05:56Z")
Thank you for the good advises ! I will check everything and play around with it. If it works I will come back here to report Thnx! ---
**Author:** ![Henk\_Blaauw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_blaauw/32/79660_2.png) [@Henk\_Blaauw](https://community.homey.app/u/Henk_Blaauw)\ **Post date:** [November 5, 2024, 6:57pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/12 "2024-11-05T18:57:47Z")
I have 3 hikvision camera’s on synology NAS server. And connect de nas server and 3 camera’s with the homey pro. Works great and you can place them very easy on dashboard ![Screenshot_20241105_195510_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f0c2d97f28de5197fbe370610e9517d16ad1b734.jpeg) ---
**Author:** ![Gerry\_Molenbroeck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerry_molenbroeck/32/81500_2.png) [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Post date:** [November 5, 2024, 7:55pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/13 "2024-11-05T19:55:06Z")
That is a really good idea! I will test it and let you know if it worked! Thanks for the advice ---
**Author:** ![Beving](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/beving/32/79462_2.png) [@Beving](https://community.homey.app/u/Beving)\ **Post date:** [November 6, 2024, 10:13pm UTC](https://community.homey.app/t/how-to-get-a-snapshot-in-homey-dashboard-from-hikvision-camera/119693/14 "2024-11-06T22:13:51Z")
I’ve got some HikVision ColorVue camera’s and added them with the ONVIF app by manual adding their IP adress.