# How to cancel or an order in the webshop

**URL:** <https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824>\
**Category:** Questions & Help\
**Created:** [January 15, 2019, 12:55pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824 "2019-01-15T12:55:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![John\_Mentjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_mentjens/32/10013_2.png) [@John\_Mentjens](https://community.homey.app/u/John_Mentjens)\
**Post date:** [January 15, 2019, 12:55pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824/1 "2019-01-15T12:55:04Z")

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I want to cancel an order in the webshop from Athom.  
Wanted to preorder Homey Pro but ordered the regular one.  
Any emailadres or telephonenumber?  
How do I do this?

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [January 15, 2019, 12:57pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824/2 "2019-01-15T12:57:58Z")

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do a search on forum before posting and good chance to find your answer. 😀

> [@Change order Homey -\> Homey Pro](https://community.homey.app/t/change-order-homey-homey-pro/6796):
>
> Hi, i ordered a Homey a few days ago and recognize that there is a Homey Pro available slight_smile How can i change my order in Status “processing” to the new model Pro? Best regards

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [January 15, 2019, 4:26pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824/3 "2019-01-15T16:26:10Z")

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> [@danone](#):
>
> do a search on forum before posting and good chance to find your answer.

And therefor closed.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [January 15, 2019, 4:26pm UTC](https://community.homey.app/t/how-to-cancel-or-an-order-in-the-webshop/6824/4 "2019-01-15T16:26:13Z")

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Closed on January 15, 2019, 4:26pm UTC