# How does an uninstalled app consume memory?

**URL:** <https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792>\
**Category:** Questions & Help\
**Created:** [February 23, 2023, 3:41pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792 "2023-02-23T15:41:57Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [February 23, 2023, 3:41pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/1 "2023-02-23T15:41:57Z")

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![Screenshot 2023-02-23 at 15.36.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/44175911856cce756660369ec055bab9e848f99f.png)  
 ![Screenshot 2023-02-23 at 15.35.40](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb21799dc2d3b5021422bd3054878aacbb5d93ad.png)

I uninstalled the Philips Hue App because it kept going rogue, yes Homey Support were engaged, they are aware of the issue but only recommended restating the app - I finally go to restarting the App every three hours when I came to conclusion I need a more reliable way to respond to the Hue Motion/Temp/Lux sensors and uninstalled the Athom Philips Hue App.

I have been reducing the load on Homey to make it more reliable for the things that it does so well.

But noticed the Philips Hue App is still consuming memory.

I have tried a reboot but…

Any ideas of how to really uninstall the Athom Philips Hue App?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 23, 2023, 4:05pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/2 "2023-02-23T16:05:55Z")

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What does the “last hour” chart show? Also, does the app appear in the memory statistics list in the mobile app?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 23, 2023, 5:45pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/3 "2023-02-23T17:45:22Z")

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Last value reported???

try removing the Graph data, also cleans up space in the Insights Database 😉

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e5d6a74038fc429bd7d75f827d5d1120a69b9efe.png)

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**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [February 24, 2023, 11:46am UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/4 "2023-02-24T11:46:42Z")

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![Screenshot 2023-02-24 at 11.40.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/6/d69e166d475ad89d253268c300d6a5b424d2e94f.png)  
I then cleared the cache on the insights

 ![Screenshot 2023-02-24 at 11.44.05](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/f/ffb4a0bf66932535c7209f134642bf1ae762ab15.png)

And no the Athom Philips Hue App is NOT showing in theMemory Stats.

What is the Insights tracking then ?

Very odd

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 24, 2023, 12:01pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/5 "2023-02-24T12:01:01Z")

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Indeed strange. Perhaps time to ask Athom about it.

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**Author:** ![kjeet90](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjeet90/32/45190_2.png) [@kjeet90](https://community.homey.app/u/kjeet90)\
**Post date:** [February 24, 2023, 12:04pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/6 "2023-02-24T12:04:52Z")

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Tried to delete the insight log through the web api?

> [@Remove app](https://community.homey.app/t/remove-app/70032/6):
>
> I had a test-app installed once, uninstalled it, but the insights logs still persisted. To delete the logs: Go to the developer tools web api playground: [Homey Developer Tools](https://tools.developer.homey.app/tools/api-playground) Run the command Homey.insights.getLogs(); and find the id. Run Homey.insights.deleteLog({uri: "homey:manager:apps", id: "com.weather-sensors-cpuusage"}); This example command would clear this one: [image]

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<div class="post-metadata">

**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [February 24, 2023, 4:30pm UTC](https://community.homey.app/t/how-does-an-uninstalled-app-consume-memory/76792/7 "2023-02-24T16:30:27Z")

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Gulp No !!! 🙂

I have no idea why I did not think of that!!!

Thanks

I’ll give it a go - most devices/apps are all moved off Homey now as they where overloading it.

So reducing its workload so it can focus on the things I have not found any other way of doing it.

MQTT Client is my friend here 🙂
