# How do I report an issue to Fibaro app? **URL:** \ **Category:** Devices\ **Created:** [May 21, 2020, 9:28am UTC](https://community.homey.app/t/how-do-i-report-an-issue-to-fibaro-app/30178 "2020-05-21T09:28:16Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\ **Post date:** [May 21, 2020, 9:28am UTC](https://community.homey.app/t/how-do-i-report-an-issue-to-fibaro-app/30178/1 "2020-05-21T09:28:16Z")
Hi, I have a problem with pairing Fibaro Heat Controller - I choose the Fibaro Heat Controller device in Homey, I follow the steps, the progress circle starts rotating… and after a while a message comes up that cannot find app compatible with this device, it will be added as a basic z-wave device. The Fibaro app was build by Athom, I found it’s github ([https://github.com/athombv/com.fibaro](https://github.com/athombv/com.fibaro)) but they don’t accept issues there. Instead they suggest to submit issues to [https://github.com/athombv/homey/issues](https://github.com/athombv/homey/issues), but this repo is archived. There’s no e-mail on the webpage, no real help page (just useless generic articles)… How can I submit an issue? I’m really eager to help, I can provide any information required, just give me a chance 🙂 Is there someone from Athom on this forum who could help? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 21, 2020, 9:36am UTC](https://community.homey.app/t/how-do-i-report-an-issue-to-fibaro-app/30178/2 "2020-05-21T09:36:46Z")
This is where you can submit a support request for Athom apps: [https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request)