# Homy Bridge not connected **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [January 2, 2024, 8:27pm UTC](https://community.homey.app/t/homy-bridge-not-connected/99769 "2024-01-02T20:27:06Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 2, 2024, 11:04pm UTC](https://community.homey.app/t/homy-bridge-not-connected/99769/2 "2024-01-02T23:04:36Z")
> [@Erik\_Schulp](#): > > I’ve given it a reset You removed it from Homey? Otherwise it can’t be reset . > [@Erik\_Schulp](#): > > There are no network issues locally, all my other devices that use the same Wifi network work flawlessly. I believe you, **but unfortunately** that says totally nothing about the bridge being able to connect to your wifi at all… Here’s most important wifi hints and tricks (bridge shares the white ball Pro’s wifi implementation): > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… --- _[View the full topic](https://community.homey.app/t/homy-bridge-not-connected/99769)._