# Homey's complete refusal to acknowledge Apple devices

**URL:** <https://community.homey.app/t/homeys-complete-refusal-to-acknowledge-apple-devices/108376>\
**Category:** Questions & Help\
**Created:** [April 17, 2024, 2:32pm UTC](https://community.homey.app/t/homeys-complete-refusal-to-acknowledge-apple-devices/108376 "2024-04-17T14:32:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 17, 2024, 3:08pm UTC](https://community.homey.app/t/homeys-complete-refusal-to-acknowledge-apple-devices/108376/2 "2024-04-17T15:08:52Z")

</div>

I guess the problem is, that either Notifications nor Localization enabled on the iPhone and the iPad, because these options are not visible.  
And there are already “complaints” about it in the forum and on Slack:

> [@Puch notificatie werkt niet meer op Iphone](https://community.homey.app/t/puch-notificatie-werkt-niet-meer-op-iphone/108180):
>
> Ik krijg al een tijdje geen meldingen (push notificaties) meer van Homey. Het lijkt erop dat dit is gekomen nadat ik een nieuwe iphone in gebruik heb genomen. Maar dat weet ik niet zeker. Heeft iemand hier ervaring mee hoe ik het weer werkend kan krijgen?

> [@Homey app not showing in settings -\> notifications on iPhone IOS 17.4 after reinstall](https://community.homey.app/t/homey-app-not-showing-in-settings-notifications-on-iphone-ios-17-4-after-reinstall/106118):
>
> To enable push notification i have to set notifications in settings on my iPhone, only the Homey app is not showing in the list. On i-Pad OS 17.4 Homey app is showing in list. I get push notifications on the i-Pad. i have installed the Homey app several times on the iPhone no succes.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2d376f0a89406caf3b2aaf6edf148719f10c1634.png)

The reason why there are not more complaints is that the problem doesn’t usually occur when the Homey smartphone app is updated, but does occur when the app is reinstalled. At least that’s my personal experience.

---

_[View the full topic](https://community.homey.app/t/homeys-complete-refusal-to-acknowledge-apple-devices/108376)._