# HomeyLink showing "missing\_scopes" **URL:** \ **Category:** Questions & Help\ **Created:** [February 17, 2025, 4:46pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870 "2025-02-17T16:46:44Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 17, 2025, 4:46pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/1 "2025-02-17T16:46:44Z")
What can I do about HomeyLink showing “missing\_scopes”, when I try to add a flowcard for HomeyLink, not possible to save or run the two cards of HomeyLink. ![HomeyLink_missing_scopes_1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/3/f3cfefbb6c7b7e981dd21d32d80e67d2321a7637.png) ![HomeyLink_missing_scopes_2](https://sea1.discourse-cdn.com/flex015/images/transparent.png) ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 17, 2025, 4:54pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/2 "2025-02-17T16:54:25Z")
[[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744) fe Info like: From where to where and the accounts used would be usefull to try to reproduce. ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 17, 2025, 5:13pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/3 "2025-02-17T17:13:23Z")
Sorry, I don’t know what the ˵shouting˶ caused, this happened without intention, what can I do to avoid this? … Just install the HomeyLink App, then connect a Homey, then try to run the FlowCards ˵Restart˶ and/or “Start Flow … on …” In the link ˵ [[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744)˶ I could not find anything about HomeyLink The HomeyLink goes from Homey Pro 2023 to Homey Pro 2019 … So, the HomeyLink App is installed on the P23 and triggers devices on the P19 as expected. Account: Owner ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 17, 2025, 6:04pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/4 "2025-02-17T18:04:49Z")
Remove the # before the first line That is only handy in case of Headers and used intentionally: Back On-Topic, # Reproducing the Case: 😉 I just tested it from my - 1 0 Homey Pro (Early 2023) (G D) / FW 12.3.2-rc.3 - With Homey Link v1.1.0 to my - 2 My Homey Pro (2019) (G D) / FW 12.3.1-rc.1 Both are on the same LAN / IP Segment here. and that worked, ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/14c7f2510b8e1f4806bb5e6329ff8cae3d337c3e.png) While I am not the Owner of #1 but am the Owner of #2 and this Flow starting also worked here: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/3/33a00e4ec4ded4a6e177a21dfff0acb86d3d5bfb.png) Off-Topic again: > [@Ruurd\_van\_der\_Noord](#): > > could not find anything about HomeyLink Correct, but I still don’t know FW versions, App Version, Same LAN or not, etc. The article is about giving what you know and what you have tried in asking a question. Now you know I tried and it works here for me at this moment… (and what my conditions where.) ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 17, 2025, 10:43pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/5 "2025-02-17T22:43:24Z")
Thank you for your help. Homey Pro 2023 Version12.3.2 HomeyLink v1.1.0 All devices are on the same LAN and WiFi network What I could do and did was cold restarti of the Homeys. (P19, P23) Restart of the HomeyLink App and a cold restart of the router. No change in the result: “missing\_scopes”. By the way, the problem is not at the top of my list, mainly because the flowcards can be easily circumvented in several ways. I am happy that it works well for you, it would be worse (for the Homey Community)when you were able to reproduce this issue. Thank you again … also for your help with the ˵#˶. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 18, 2025, 12:24am UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/6 "2025-02-18T00:24:31Z")
Hello Ruurd, Looks like a permission issue. I just tested with two Pro 19 models, it works well. What you can do, install [the Link app](https://homey.app/en-nl/app/com.athom.link/HomeyLink/) again. Don’t remove it prior to that. Next, repair one of the existing linked devices; this forces a re-authentication. ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 18, 2025, 8:49am UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/7 "2025-02-18T08:49:09Z")
Thanks for your suggestion Peter, it felt like a healthy solution, and yes, the authentication process restarted and was successful, but nothing changed. Then a restart of this P23 did not help either. Then there is a procedure to ˵Repair˶, which also starts a re-authentication, same negative. I have created a support ticket and am waiting if the developer can shed some light on this. ![HomeyLink_missing_scopes_3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/0778456d603405eb000a8868fcddec39dd49fbe4.png) The other flowcards work well; and I do not know if there is a higher level of authentication for the ˵Restart˶ and ˵Start Flow … on … ˶ flowcards. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [February 18, 2025, 11:40am UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/8 "2025-02-18T11:40:55Z")
Do you have the Experiment feature “power user” enabled, might be needed in both Homeys’ as restarting a Homey with flows is a power user feature. ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 18, 2025, 4:07pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/9 "2025-02-18T16:07:35Z")
Thank you for your reply, and yes the feature is enabled … ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 18, 2025, 4:27pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/10 "2025-02-18T16:27:18Z")
Makes sense! Only it doesn’t make a difference. I did not test the actual ‘restart Homey’ flow card, assuming the reported error was caused by an authentication issue; Now I got the same error ‘Missing scopes’, with Power user enabled or disabled. This was from H1 to H2. ![1000044118](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/83ef3a1dad743c18607c1fac539831035a27ae11.jpeg) But: After _ **disabling Pi-Hole** _, it works fine! The other way round, from H2 to H1, it also works fine, even with Pi-Hole enabled & Power user disabled… ![1000044120](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e8dd4f4b490d8527b100e0defb0eea5dadec1855.jpeg) @Ruurd_van_der_Noord Do you use any fancy network tools, like Pi-Hole, Adguard, VLANs ? ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [February 19, 2025, 11:46am UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/11 "2025-02-19T11:46:28Z")
yes the whole LAN is ˵behind˶ a VPN router. I tested bypassing the VPN: no difference. The laptop I used for this test runs AdGuard, at the moment I turned it off and VOILA the ˵Restart˶ flowcard works! Thanks a lot for your alertness and testing! ˵The other way round, from H2 to H1, it also works fine˶ … seems a somewhat complicated network issue …? Like AdGuard operates as a DNS server … ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 19, 2025, 3:52pm UTC](https://community.homey.app/t/homeylink-showing-missing-scopes/130870/12 "2025-02-19T15:52:48Z")
Nice to hear, Ruurd! @Dijker , Geurt, what do you think about adding info like below to the [Welcome post](https://community.homey.app/t/welcome-to-the-forum/31)? Something like: 15. In case you’ve altered your network(s) in any way, please disable this first, and try again. Also when you use security tools on your pc/laptop/etc. For instance: Pi-Hole, Adguard, secured (& filtered) DNS servers, VLANs/multiple subnets, (Windows) firewalls. Thx!