# HomeyKit

**URL:** <https://community.homey.app/t/homeykit/2731>\
**Category:** Apps\
**Created:** [October 12, 2018, 9:41am UTC](https://community.homey.app/t/homeykit/2731 "2018-10-12T09:41:05Z")\
**Posts on this page:** 20\
**Page:** 7

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**Author:** ![petomei](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petomei/32/21348_2.png) [@petomei](https://community.homey.app/u/petomei)\
**Post date:** [November 23, 2020, 2:19pm UTC](https://community.homey.app/t/homeykit/2731/122 "2020-11-23T14:19:24Z")

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My Homey isn’t recognized by HomeKit anymore. All of a sudden all my Homey devices are not responding:

 ![IMG_2065.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b244928b3fc89f7b2cb753751f5a31bfd2455977.jpeg)

In Homes’ settings the “Homey” bridge also is not answering:

 ![IMG_2066](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f2418728660b78ab51928b34c15a2ed1667e9ebe.jpeg)

The settings of the HomeyKit app show all my connected devices:

 ![IMG_2067](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/53d389941bd4c9ee68d91a75d82bb94aa31cbb0e.jpeg)

My other, non-Homey devices are shown in Home App.  
I already tried to restart Homey, restart HomeyKit, installed the latest beta v3.0.18 but no success.  
Any idea to solve the problem?

Homey Pro, Vers. 4.2.0 | iPad Air 2, iOS 14.2

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 23, 2020, 2:37pm UTC](https://community.homey.app/t/homeykit/2731/123 "2020-11-23T14:37:22Z")

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> [@petomei](#):
>
> Any idea to solve the problem?

Try switching the WiFi on your phone off and on.

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**Author:** ![petomei](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petomei/32/21348_2.png) [@petomei](https://community.homey.app/u/petomei)\
**Post date:** [November 23, 2020, 4:23pm UTC](https://community.homey.app/t/homeykit/2731/124 "2020-11-23T16:23:39Z")

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> [@robertklep](#):
>
> switching the WiFi on your phone off and on

didn`t solve the problem.  
But a PTP-(pull the plug) Restart worked.  
Sorry for the inconvenience.

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**Author:** ![Richard\_Vermeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_vermeulen/32/10636_2.png) [@Richard\_Vermeulen](https://community.homey.app/u/Richard_Vermeulen)\
**Post date:** [November 27, 2020, 8:22am UTC](https://community.homey.app/t/homeykit/2731/125 "2020-11-27T08:22:57Z")

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I have a problem i get the error that the code 200-20-200 is no correct.  
I switched the wifi off/on several times and i pulled the plug with the same result.  
i dont know if it matters but i use a iphone 12 pro max with dual sim.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 27, 2020, 8:32am UTC](https://community.homey.app/t/homeykit/2731/126 "2020-11-27T08:32:33Z")

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Are you sure you’re using Homeykit and not the built-in experimental Homekit support?

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**Author:** ![Richard\_Vermeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_vermeulen/32/10636_2.png) [@Richard\_Vermeulen](https://community.homey.app/u/Richard_Vermeulen)\
**Post date:** [November 27, 2020, 9:00am UTC](https://community.homey.app/t/homeykit/2731/127 "2020-11-27T09:00:50Z")

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I have installed the app.  
Then i can choose 2 homey’s one has Pro in the name so i choose that one because i have a Homey pro.  
I see now als a second on de Homey with a nummer if i choose that one it works.  
Thanks

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 29, 2020, 2:42pm UTC](https://community.homey.app/t/homeykit/2731/128 "2020-11-29T14:42:36Z")

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Hi @robertklep, since some days, sadly I do not know exactly since when, the HomeyKit App doesn’t work anymore. When I want to ad or delete some devices in Home Kit and go to “Configure App” the following issue is shown:

 ![383DDFD9-213E-4A4C-A271-A127F684AAE3_1_101_o](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e56ee3526ef0afd2afcdb8a031203fdb5a60892.jpeg)

I deleted the App and installed v3.0.16. The routine for adding devices in Home Kit worked. Status changes are also displayed correctly between Homey and Home Kit. However, I cannot make any changes in the HomeyKit app afterwards.  
I tried also v3.0.17 (Community App Store) and v3.0.18 Experimental. All the same problem.  
Homey FW v5.0.0-rc.44  
Home-Pod FW iOS 14.2

Any ideas?

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 29, 2020, 2:46pm UTC](https://community.homey.app/t/homeykit/2731/129 "2020-11-29T14:46:53Z")

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Could it be caused by either firmware v5 or a recent update of the firmware? The settings page loads some additional files over the Internet, so your phone needs to have a working connection.

**EDIT** : I just updated a test version: [HomeyKit | Homey](https://homey.app/a/com.swttt.homekit/test/)

Try and see if that works better.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 29, 2020, 3:14pm UTC](https://community.homey.app/t/homeykit/2731/130 "2020-11-29T15:14:13Z")

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Yes, now it works. You’re brilliant! 👍🏼  
Thank you very much!

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 30, 2020, 4:36pm UTC](https://community.homey.app/t/homeykit/2731/131 "2020-11-30T16:36:17Z")

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Hi @robertklep, it’s me again, sorry.  
Now I have the problem that the status of the homey devices in Apple Home is not updated. My Apple automation “When I arrive at home / When I leave home” which submits the status via virtual switch to Homey does not work anymore.  
What I tried so far:

- WLAN on iPhone switched off/on
- Apple HomePod (Home Kit Central) restarted (PTP)
- WLAN router restarted
- “Clear HomeKit storage and start over.” including restart of the app
- Homey FW updated to version 5.0.0-rc.46 (= restart Homey)
- HomeyKit version v3.0.16 installed + Apple HomePod PTP + HomeyKit restarted (without success) therefore still "Clear HomeKit storage and start over. including restart of the app

Current versions:  
Homey FW 5.0.0-rc.46  
HomeyKit v3.0.16 (works now again)  
iOS 14.2  
Homey and Apple HomePod have static IP address

What I haven’t done yet is delete all devices in Apple Home Kit, uninstall/install the HomeyKit app and set everything up again.  
Do you have any more ideas what I could try?

 ![IMG_1426.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0db09978bac2a45ce1baf3e47bd7dff437b79d09.jpeg) ![IMG_2873.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd16655812e027b897f51d3868095e9eabc22b80.jpeg)

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 30, 2020, 5:38pm UTC](https://community.homey.app/t/homeykit/2731/132 "2020-11-30T17:38:43Z")

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Did you try a PTP on Homey? You don’t happen to have a separate network segment for Homey and/or other IoT devices?

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**Author:** ![Tequila329](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tequila329/32/10729_2.png) [@Tequila329](https://community.homey.app/u/Tequila329)\
**Post date:** [November 30, 2020, 6:11pm UTC](https://community.homey.app/t/homeykit/2731/133 "2020-11-30T18:11:05Z")

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Same problem here 😞

App Version: 3.0.19  
Homey RC: 5.0 RC 44, with RC38 everything was fine.

Apple TV ptp, Homey restart etc all done.  
Devices are in status „no answer“.  
IP Range is the same.

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 30, 2020, 7:09pm UTC](https://community.homey.app/t/homeykit/2731/134 "2020-11-30T19:09:00Z")

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If everything was fine in rc38 and it broke in rc44, I’ll have to conclude that there’s an issue with rc44 😛

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 30, 2020, 7:24pm UTC](https://community.homey.app/t/homeykit/2731/135 "2020-11-30T19:24:02Z")

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> [@robertklep](#):
>
> Did you try a PTP on Homey?

No, only restart after FW update.

> [@robertklep](#):
>
> You don’t happen to have a separate network segment for Homey and/or other IoT devices?

No, WLAN mesh with one SSID.

It still worked this morning. But before FW Homey update it broke already.

Tomorrow I will do a PTP first and I will inform you.

@Tequila329, to avoid possible problems with the WLAN and/or router, which router do you have?  
I have a Fritzbox 7590 with 2 E1750 repeaters.  
FW Fritzbox 7590: 07.24-84071 LABORATORY  
FW E1750 Repeater: 7.20

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<div class="post-metadata">

**Author:** ![Tequila329](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tequila329/32/10729_2.png) [@Tequila329](https://community.homey.app/u/Tequila329)\
**Post date:** [November 30, 2020, 8:12pm UTC](https://community.homey.app/t/homeykit/2731/136 "2020-11-30T20:12:50Z")

</div>

Unify AP + USG  
No changes since a few weeks. My gut feeling is more the last RC change from 38 to 43/44.

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 1, 2020, 5:15am UTC](https://community.homey.app/t/homeykit/2731/137 "2020-12-01T05:15:49Z")

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Ok, hopefully WLAN should not be the problem then.

Yesterday morning I used Siri voice commands and I already had rc.44 FW installed. In the meantime I installed rc.46 and then found out that the issue is there. If rc.46 is the reason for the problem, I do not know.

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 1, 2020, 6:30am UTC](https://community.homey.app/t/homeykit/2731/138 "2020-12-01T06:30:36Z")

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If the problem is RC-related (any version), we’ll have to wait and see until v5 becomes stable so I can test it. I don’t run experimental firmware on my Homey (even though I don’t really use it, I’m not inclined to break it).

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 1, 2020, 7:58am UTC](https://community.homey.app/t/homeykit/2731/139 "2020-12-01T07:58:54Z")

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PTP didn’t solved this issue. Would be a diagnostic report helpful?

If I contact Athom they will say that the app developer is responsible. In your opinion is there anything what I can say Athom what I can’t now at this moment? Any suggestions? E.g. it could be that the code xy doesn’t work anymore?

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 1, 2020, 8:01am UTC](https://community.homey.app/t/homeykit/2731/140 "2020-12-01T08:01:15Z")

</div>

> [@DirkG](#):
>
> PTP didn’t solved this issue. Would be a diagnostic report helpful?

No 🙂 But it may be helpful to check what’s being logged on console when you run it from the command line.

> [@](#):
>
> If I contact Athom they will say that the app developer is responsible. In your opinion is there anything what I can say Athom what I can’t now at this moment? Any suggestions? E.g. it could be that the code xy doesn’t work anymore?

Since I have no idea what the problem is, I don’t know what to tell them. And _if_ you contact them, you are indeed likely going to be referred back to the developer.

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 1, 2020, 8:05am UTC](https://community.homey.app/t/homeykit/2731/141 "2020-12-01T08:05:01Z")

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> [@robertklep](#):
>
> But it may be helpful to check what’s being logged on console when you run it from the command line.

I don’t know how to do that… 🤷🏼‍♂️

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