# Homey wont start

**URL:** <https://community.homey.app/t/homey-wont-start/23934>\
**Category:** Questions & Help\
**Created:** [January 6, 2020, 7:35pm UTC](https://community.homey.app/t/homey-wont-start/23934 "2020-01-06T19:35:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Odd\_Magne\_Nylund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/odd_magne_nylund/32/19419_2.png) [@Odd\_Magne\_Nylund](https://community.homey.app/u/Odd_Magne_Nylund)\
**Post date:** [January 6, 2020, 7:35pm UTC](https://community.homey.app/t/homey-wont-start/23934/1 "2020-01-06T19:35:15Z")

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My homey stop working, i can hear some nice from the speaker under when i put in the power. Anyhave some good advice to try.  
No light comes on.  
Have had it out of power for 15 mins.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 6, 2020, 7:37pm UTC](https://community.homey.app/t/homey-wont-start/23934/2 "2020-01-06T19:37:27Z")

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Hi, Welcome!

First Unplug Homey,  
and look if you have an other USB adapter 5 Volt 2A (or ~2000mA) more is no problem.  
Try that one, if that works  
submit an Support request here: [https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request) (using the link to the form on that page)

Will probably be fixed soon…

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<div class="post-metadata">

**Author:** ![Odd\_Magne\_Nylund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/odd_magne_nylund/32/19419_2.png) [@Odd\_Magne\_Nylund](https://community.homey.app/u/Odd_Magne_Nylund)\
**Post date:** [January 7, 2020, 10:23am UTC](https://community.homey.app/t/homey-wont-start/23934/3 "2020-01-07T10:23:31Z")

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dident help. Will send it in