# Homey update makes Plugwise App unusable

**URL:** <https://community.homey.app/t/homey-update-makes-plugwise-app-unusable/100667>\
**Category:** Apps\
**Created:** [January 10, 2024, 3:26pm UTC](https://community.homey.app/t/homey-update-makes-plugwise-app-unusable/100667 "2024-01-10T15:26:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hugo\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo_h/32/13128_2.png) [@Hugo\_H](https://community.homey.app/u/Hugo_H)\
**Post date:** [January 10, 2024, 3:26pm UTC](https://community.homey.app/t/homey-update-makes-plugwise-app-unusable/100667/1 "2024-01-10T15:26:56Z")

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For the seceond time in even so many months is Homey unable to connect to Plugwise via the official app. Last month it happened and after a few weeks the connection came back and all could be restored. After 1,5 weeks again after the update of Homey it has lost all Plugwise devices. Reconnection is not possible. Now hoping that it will eventually corect itself after …??? days.

It makes the whole idea of integrating Homey and Plugwise a joke.

Hugo

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [January 10, 2024, 3:49pm UTC](https://community.homey.app/t/homey-update-makes-plugwise-app-unusable/100667/2 "2024-01-10T15:49:31Z")

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Because this is a user forum and your posts, questions and suggestions will not be read by Athom nor by Plugwise, is my suggestion to contact the support from Athom and/or Plugwise.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 10, 2024, 6:07pm UTC](https://community.homey.app/t/homey-update-makes-plugwise-app-unusable/100667/3 "2024-01-10T18:07:33Z")

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He likes to complain appearantly 😉

> [@Plugwise heeft geen verbinding meer na Homey update 10.0.4 (13-12-23)](https://community.homey.app/t/plugwise-heeft-geen-verbinding-meer-na-homey-update-10-0-4-13-12-23/97761/5):
>
> Een paar dagen geleden was er plotseling weer de mogelijkheid mijn apparaten te koppelen. Alles moest weer opnieuw worden ingesteld (alle Tom’s en Lisa’s)\> vannacht weer alles er uit en nu kan ik weer niet koppelen. 1 Tom verwijderd en weer proberen te koppelen. Werkt niet. Plugwise zelf werkt wel, het IP adres kan gepingt worden zonder probleem. Weer gebeurd dit na een Homey update. Namelijk vanacht om half 5. Je kunt er de klok op gelijk zetten: Homey update en meteen werkt langere tijd de a…