# Homey unresponsive after 12 hours.in v2

**URL:** <https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826>\
**Category:** Questions & Help\
**Created:** [February 6, 2019, 8:07pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826 "2019-02-06T20:07:13Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 6, 2019, 8:07pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/1 "2019-02-06T20:07:13Z")

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Hello I need to restart the homey every 12 hours after homey 2.0.2 update. The homey process I growing in ram over 300mb I have almost disabled/ uninstalled all apps but the problem still persists.

Any body else have the same problem and have any advice.

I have not reset the homey yet .

Thanks in advance  
Martin.

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**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [February 6, 2019, 8:14pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/2 "2019-02-06T20:14:52Z")

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Can’t you just check what app that’s stealing your ram? Think it’s possible in [developer.athom.com](http://developer.athom.com)… (shoot me if I’m wrong)

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 6, 2019, 8:16pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/3 "2019-02-06T20:16:42Z")

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Thanks great suggestion. I’ll be back.

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**Author:** ![HarriedeGroot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harriedegroot/32/56160_2.png) [@HarriedeGroot](https://community.homey.app/u/HarriedeGroot)\
**Post date:** [February 6, 2019, 8:24pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/4 "2019-02-06T20:24:07Z")

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Yes, I also had problems with the Homey process consuming **all** memory. I pulled the plug, waited 30 sec. and reconnected. This fixed the problem for me.  
Note: a soft reboot (via Homey app) did NOT work.

![Screenshot_20190131-002230](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/ce62862563f5c686b265aab75acd12e5a8421d08.jpeg)

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 6, 2019, 8:25pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/5 "2019-02-06T20:25:58Z")

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Tried that already a couple of times. Thanks

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<div class="post-metadata">

**Author:** ![Kjettern](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjettern/32/9184_2.png) [@Kjettern](https://community.homey.app/u/Kjettern)\
**Post date:** [February 6, 2019, 9:46pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/6 "2019-02-06T21:46:36Z")

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Wow! 700mb in use by homey… Must be a memory leak!

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**Author:** ![Gerard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerard/32/8846_2.png) [@Gerard](https://community.homey.app/u/Gerard)\
**Post date:** [February 6, 2019, 10:45pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/7 "2019-02-06T22:45:27Z")

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Interesting memory overview there. How was it created?

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**Author:** ![Mario\_Me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mario_me/32/12703_2.png) [@Mario\_Me](https://community.homey.app/u/Mario_Me)\
**Post date:** [February 6, 2019, 10:48pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/8 "2019-02-06T22:48:39Z")

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Same here since 2-3 days now.  
As there’s been no new apps installed I am wondering if perhaps one App may be corrupt, causing some  
Kinda uncontrolled memory stack overflow or so;

Fact is: I hate the message “homey is offline”.

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [February 7, 2019, 5:22am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/9 "2019-02-07T05:22:34Z")

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It could also just be that an app is calling something in the core which has the memory leak.

Do you have any apps in common?

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 7, 2019, 7:01am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/10 "2019-02-07T07:01:07Z")

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This is my apps

 ![Screenshot_20190207-075957](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/8/89afa240182560108ec385e88668743380cddf2f.png)  
 ![Screenshot_20190207-080004](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/e/e04c61d1726253964ffab26d581bafeb5be29a6a.png)

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 7, 2019, 7:02am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/11 "2019-02-07T07:02:03Z")

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Where can I see what’s hogging the memory in developer .?

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<div class="post-metadata">

**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 7, 2019, 7:16am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/12 "2019-02-07T07:16:17Z")

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[https://developer.athom.com/tools/app-profiling](https://developer.athom.com/tools/app-profiling)

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 7, 2019, 8:55am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/13 "2019-02-07T08:55:52Z")

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Can we profile the Homey app?

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<div class="post-metadata">

**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 7, 2019, 9:00am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/14 "2019-02-07T09:00:10Z")

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Memory-usage in Homey Insights? But that’s only at 87,5 MB for me  
 ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/7/7dcbe967732bc60ca7d3b94fcad8709dc9bc30dc.png)

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 7, 2019, 9:02am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/15 "2019-02-07T09:02:40Z")

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People don’t want to know _that_ it uses memory, they want to know _why_ it uses that memory 😛

Homey’s process taking up hundreds of MB’s points to a memory leak. It could be caused by specific apps, but since we don’t have access to Homey’s core, it’s Athom that needs to address this issue (besides, even though the cause might be third-party apps, memory leaking inside Homey’s core is a bug in Homey’s core).

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<div class="post-metadata">

**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 7, 2019, 9:16am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/16 "2019-02-07T09:16:02Z")

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🤔 memory in Insights is not the same as memory-usage of the Homey-process…

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 7, 2019, 10:57am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/17 "2019-02-07T10:57:12Z")

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Can we send some log to athom, can’t find any email address.?

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 7, 2019, 10:57am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/18 "2019-02-07T10:57:55Z")

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You can send them a message from the form here: [https://support.athom.com/hc/en-us/requests/new](https://support.athom.com/hc/en-us/requests/new)

Also allows attachments to be added.

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<div class="post-metadata">

**Author:** ![Martin\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_h/32/7964_2.png) [@Martin\_H](https://community.homey.app/u/Martin_H)\
**Post date:** [February 7, 2019, 10:58am UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/19 "2019-02-07T10:58:52Z")

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👍

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<div class="post-metadata">

**Author:** ![Gerard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerard/32/8846_2.png) [@Gerard](https://community.homey.app/u/Gerard)\
**Post date:** [February 7, 2019, 1:15pm UTC](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826/20 "2019-02-07T13:15:44Z")

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Ah, found the memory overview. I never bothered to actually click at that screen: homey app, menu option “more” at the bottom right, click on the settings gear, pick general, **click on the memory graph** in the overview…

I have 44 MB on ‘other’, that does not help a lot either.

[Next page](https://community.homey.app/t/homey-unresponsive-after-12-hours-in-v2/8826.md?page=2)
