# Homey/Switchbot (device’s cloud service not enabled)

**URL:** https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824
**Category:** Questions & Help
**Created:** [March 18, 2022, 4:54pm UTC](https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824 "2022-03-18T16:54:03Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Ikon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ikon/32/11729_2.png) [@Ikon](https://community.homey.app/u/Ikon)
#### Post date: [March 18, 2022, 4:54pm UTC](https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824/1 "2022-03-18T16:54:03Z")

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Hi, I paired my curtain with homey via ble, it worked so-so, often very buggy.  
so I bought the SwitchBot mini hub to see if it worked better with that.  
it connected to homey without any trouble, but it doesn’t work at all. I just get this error (device’s cloud service not enabled) when I try anything.

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [March 18, 2022, 5:21pm UTC](https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824/2 "2022-03-18T17:21:13Z")

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Have you [searched the forum](https://community.homey.app/search?q=switchbot%20cloud%20service%20not%20enabled)?

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### Author: ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)
#### Post date: [March 18, 2022, 5:51pm UTC](https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824/3 "2022-03-18T17:51:52Z")

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I also have the hub running. Several curtains, Switchbot, thermometer and the humidifier work without problems.  
What do the highlighted icons show for you? BLE or the cloud ?

 ![Screenshot_20220318-184738_SwitchBot](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7776f066b60cd721893abe7c3eb2f126511ae57.jpeg)

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 ![Screenshot_20220318-185327_SwitchBot](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e5d6c6a6061c2ad13019294bc532ee1dd68f656.jpeg)

![Screenshot_20220318-185359_SwitchBot](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/984461a73fa7e586d4ba3df52543350c64fa65d7.jpeg)

![Screenshot_20220318-185431_SwitchBot](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/74c5b18e6b8784d9d4f8e868cb9ed9ae0c52e4f4.jpeg)

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<div class="post-metadata">

### Author: ![Ikon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ikon/32/11729_2.png) [@Ikon](https://community.homey.app/u/Ikon)
#### Post date: [March 18, 2022, 6:19pm UTC](https://community.homey.app/t/homey-switchbot-device-s-cloud-service-not-enabled/61824/4 "2022-03-18T18:19:53Z")

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Doh, I’m really really stupid, missed that completely. Works like a charm now, thank you thank you😀.