# Homey suddenly keeps crashing **URL:** \ **Category:** Questions & Help\ **Created:** [April 11, 2021, 2:32pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099 "2021-04-11T14:32:58Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Maikel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel/32/12410_2.png) [@Maikel](https://community.homey.app/u/Maikel)\ **Post date:** [April 11, 2021, 2:32pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/1 "2021-04-11T14:32:58Z")
Since a few days my Homey keeps crashing every few hours. The only thing I changed was adding another KAKU-device and removing the BLE-christmas lights and app (replaced the app with the KAKU-switch). Now every once in a while, the ring turns red and Homey reboots. I already removed some apps and flows, but that didn’t make a difference. What can I check to see what’s causing this issue? ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [April 11, 2021, 2:34pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/2 "2021-04-11T14:34:01Z")
replace the powerplug ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 11, 2021, 2:38pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/3 "2021-04-11T14:38:55Z")
Pls read this: > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744/1): > > **General Stability due to USB Power Supply** > Probably the second weakest link is the USB Power supply delivered with the Homey. Although the relative number of issues could be low, many users have reported Homey restarting many times an hour and giving crinkling noises after months or years working fine. It could start with only restarting once a day. In all Cases that Homey does not keep running: Please lookup another USB Adapter with 5 Volt and at least 2 A (2000 mA), Homey doesn’t use 2000mA but the higher rated USB adapters are usually more stable. In case of doubt regarding inexplicable stability problems, often with unpredicted restarts, please replace the USB Adapter. If the original Adapter is defect create a [support ticked at Athom](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request). > (No reason for using the Fast Charge, Quick Charge or Qi as Homey doesn’t use these provide power options) ---
**Author:** ![Maikel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel/32/12410_2.png) [@Maikel](https://community.homey.app/u/Maikel)\ **Post date:** [April 11, 2021, 3:37pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/4 "2021-04-11T15:37:27Z")
But Homey has been running for several years now without issues, but when plugging in again I did hear the crackling noise. I also noticed the Homey app shows a load of 280% and 116%. Not sure what causes this. I just replaced the power adapter with a different 2A one, but still get red rings. 🙁 ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [April 11, 2021, 4:25pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/5 "2021-04-11T16:25:06Z")
With the new adapter, pull the plug for 15 minutes, then start Up again and leave it for 15 minutes and see if it is started OK, when not, you can try this again, but if no succes, contact Athom. ---
**Author:** ![Maikel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel/32/12410_2.png) [@Maikel](https://community.homey.app/u/Maikel)\ **Post date:** [April 11, 2021, 5:19pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/6 "2021-04-11T17:19:39Z")
I already tried that, but that didn’t work. After a fast PTP during a red ring, it did start up as usual. So far it’s still running ok. 🤞 ---
**Author:** ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)\ **Post date:** [April 12, 2021, 6:20pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/7 "2021-04-12T18:20:53Z")
I was having that problem until I changed to a 3A mobile phone charger…I think 3A, more than 2A definitely ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 12, 2021, 6:33pm UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/8 "2021-04-12T18:33:33Z")
> [@Philip\_Montgomery](#): > > I think 3A, more than 2A definitely It probably only says something about the quality cq stability of the one adapter vs the other. The normal Homey never uses more than 1 A on average, a Pro only slightly more. > **[How much power does Homey use...? Homey on a UPS](https://forum.athom.com/discussion/comment/50207/#Comment_50207)** > > I recently bought myself a Varta powerbank to use as a UPS for homey. ---
**Author:** ![Maikel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel/32/12410_2.png) [@Maikel](https://community.homey.app/u/Maikel)\ **Post date:** [April 13, 2021, 7:49am UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/9 "2021-04-13T07:49:51Z")
My Homey has been running stable for two days now! So I suppose it was the adapter indeed. But I had the issue with the red rings after replacing the adapter. I had that issue other times in the past as well: every time I pull the plug and wait a while before plugging it back in, Homey starts with a red ring. When I pull the plug and quickly plug it back in, Homey starts up as expected. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 31, 2025, 5:54am UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099/10 "2025-10-31T05:54:04Z")