# Homey Stuck / Offline

**URL:** <https://community.homey.app/t/homey-stuck-offline/158224>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [August 13, 2026, 5:53am UTC](https://community.homey.app/t/homey-stuck-offline/158224 "2026-08-13T05:53:13Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 13, 2026, 12:08pm UTC](https://community.homey.app/t/homey-stuck-offline/158224/4 "2026-08-13T12:08:16Z")

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@SunBeech @Bas_Moerenhout

In case experimental updates happened to be enabled, it’s possible to revert to the stable firmware version;

- Don’t perform a “Factory Reset”
- Have a backup at hand, just in case
- Make it a habit to always disable “Experimental updates” after a beta firmware install

Follow this guide:

> [@\[HowTo\]\[Pro 2023/Mini\] Revert from experimental to stable firmware](https://community.homey.app/t/howto-pro-2023-mini-revert-from-experimental-to-stable-firmware/100752/1):
>
> [As tested by @Henk_Renting and @Mickel_Luiten (Thx!)]
> 
> ## Limitations
> 
> _Without an offline backup, you couldn’t & you can’t revert from the current **stable** firmware to the previous **stable** firmware version!_
> 
> Example:  
> Reverting from v10.2.1 to v10.2.0 → ❌  
> Reverting from v10.2.1- **rc**.1 to v10.2.0 → ✅
> 
> #### → [Click here](https://community.homey.app/t/howto-pro-201x-revert-from-experimental-to-stable-firmware/63200) for the Homey Pro 2016-2019 howto
> 
> * * *
> 
> ### How to:
> 
> 1. Disable experimental updates @ [Homey Developer Tools](https://tools.developer.homey.app/tools/settings)  
> _ **Disabling experimental updates is key here!** _
> 2. Create a backup! _It’s important for the experimental updates to be disabled prior_  
> NOTE: _You’ll need the backup when things went wrong; so, there’s no need for restoring backups when this procedure succeeds_
> 3. Follow the steps at [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB).
> 4. Choose _Software Update_

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