# Homey stuck in restore sequence

**URL:** <https://community.homey.app/t/homey-stuck-in-restore-sequence/28649>\
**Category:** Questions & Help\
**Created:** [April 19, 2020, 10:13am UTC](https://community.homey.app/t/homey-stuck-in-restore-sequence/28649 "2020-04-19T10:13:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\
**Post date:** [April 19, 2020, 10:13am UTC](https://community.homey.app/t/homey-stuck-in-restore-sequence/28649/1 "2020-04-19T10:13:23Z")

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Help, I upgraded to a Homey Pro, but now it’s stuck in restoring the backup from my old Homey. The LED ring is showing a green color, while the webpage tells me to wait, see screenshot. I reloaded the page, which doesn’t seem to give any progress.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/efe07cbee59bced6114f86e1fd2f84e96e793825.jpeg)

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**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\
**Post date:** [April 19, 2020, 10:31am UTC](https://community.homey.app/t/homey-stuck-in-restore-sequence/28649/2 "2020-04-19T10:31:17Z")

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You should try a Restore with the Phone-App and not the Webbased with a Browser. This works for me.

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**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\
**Post date:** [April 19, 2020, 10:35am UTC](https://community.homey.app/t/homey-stuck-in-restore-sequence/28649/3 "2020-04-19T10:35:30Z")

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Is it possible to set the Homey up trough the iPhone app?