# Homey stops working

**URL:** <https://community.homey.app/t/homey-stops-working/65401>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [July 2, 2022, 7:37am UTC](https://community.homey.app/t/homey-stops-working/65401 "2022-07-02T07:37:55Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![CLAUS1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/claus1/32/30105_2.png) [@CLAUS1](https://community.homey.app/u/CLAUS1)\
**Post date:** [July 2, 2022, 7:37am UTC](https://community.homey.app/t/homey-stops-working/65401/1 "2022-07-02T07:37:55Z")

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My homey have the 2 last night gone into a error mode, and does not react to anything…  
All devices and flows are marked with a error …  
When I restart homeypro the everything works again…

 ![Screenshot_20220702-093231_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/8/686551cb92778509e07f0462688d1a0b73312413.jpeg)  
 ![Screenshot_20220701-064831_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d9f13bf5a648308f5670933f806aa1db9e28010a.jpeg)

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**Author:** ![WimS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wims/32/16494_2.png) [@WimS](https://community.homey.app/u/WimS)\
**Post date:** [July 2, 2022, 9:51am UTC](https://community.homey.app/t/homey-stops-working/65401/2 "2022-07-02T09:51:05Z")

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You can try to unplug the power for some time and start it up again, or maybe you have a problem with the power adapter. Try a different one with at least 2 Amps.

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**Author:** ![CLAUS1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/claus1/32/30105_2.png) [@CLAUS1](https://community.homey.app/u/CLAUS1)\
**Post date:** [July 2, 2022, 3:55pm UTC](https://community.homey.app/t/homey-stops-working/65401/3 "2022-07-02T15:55:01Z")

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I Works fine after a restart… But it should not be needed with 24h interval

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**Author:** ![CLAUS1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/claus1/32/30105_2.png) [@CLAUS1](https://community.homey.app/u/CLAUS1)\
**Post date:** [July 2, 2022, 3:55pm UTC](https://community.homey.app/t/homey-stops-working/65401/4 "2022-07-02T15:55:24Z")

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I am using the standard power supply

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [July 2, 2022, 5:22pm UTC](https://community.homey.app/t/homey-stops-working/65401/5 "2022-07-02T17:22:18Z")

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That is 1 more reason to try another one, many Homey power adapters had to be replaced.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 2, 2022, 6:03pm UTC](https://community.homey.app/t/homey-stops-working/65401/6 "2022-07-02T18:03:31Z")

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> [@CLAUS1](#):
>
> standard power supply

So…

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744/1):
>
> **Known issue’s**
> 
> - **General Stability due to USB Power Supply**  
> Probably the second weakest link of Homey Pro is the USB Power supply delivered with the Homey. Although the relative number of issues could be low, many users have reported Homey restarting many times an hour and giving crinkling noises after months or years working fine. It could start with only restarting once a day. In all Cases that Homey does not keep running: Please lookup another USB Adapter with 5 Volt and at least 2 A (2000 mA), Homey doesn’t use 2000mA but the higher rated USB adapters are usually more stable. In case of doubt regarding inexplicable stability problems, often with unpredicted restarts, please replace the USB Adapter. If the original Adapter is defect create a [support ticked at Athom](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request).  
> (No reason for using the Fast Charge, Quick Charge or Qi as Homey doesn’t use these provide power options)

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**Author:** ![Viggz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viggz/32/47803_2.png) [@Viggz](https://community.homey.app/u/Viggz)\
**Post date:** [July 28, 2023, 7:27am UTC](https://community.homey.app/t/homey-stops-working/65401/7 "2023-07-28T07:27:48Z")

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This has nothing to do with power supply. I’m using a 240W PSU, and it still happens.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 28, 2023, 7:38am UTC](https://community.homey.app/t/homey-stops-working/65401/8 "2023-07-28T07:38:45Z")

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> [@Viggz](#):
>
> I’m using a 240W PSU

But how much power can it deliver over regular USB? How clean is the 5V output?

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**Author:** ![Viggz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viggz/32/47803_2.png) [@Viggz](https://community.homey.app/u/Viggz)\
**Post date:** [July 28, 2023, 8:42am UTC](https://community.homey.app/t/homey-stops-working/65401/10 "2023-07-28T08:42:51Z")

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It’s a USB-C, directly into the homey, so whatever the homey can pull, the PSU delivers

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [July 28, 2023, 8:59am UTC](https://community.homey.app/t/homey-stops-working/65401/11 "2023-07-28T08:59:54Z")

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This thread is about the old Homey Pro, not the new one.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 31, 2025, 6:02am UTC](https://community.homey.app/t/homey-stops-working/65401/12 "2025-10-31T06:02:25Z")

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Archived on October 31, 2025, 6:02am UTC


