# Homey stopped **URL:** \ **Category:** Questions & Help\ **Created:** [January 11, 2020, 8:27pm UTC](https://community.homey.app/t/homey-stopped/24257 "2020-01-11T20:27:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![John\_S\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_s_hansen/32/20310_2.png) [@John\_S\_Hansen](https://community.homey.app/u/John_S_Hansen)\ **Post date:** [January 11, 2020, 8:27pm UTC](https://community.homey.app/t/homey-stopped/24257/1 "2020-01-11T20:27:25Z")
Lights went out after 2 weeks of ok run, Pulled the plug and added new powersupply. Now all orange and no functionality? ---
**Author:** ![KennethJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kennethj/32/19919_2.png) [@KennethJ](https://community.homey.app/u/KennethJ)\ **Post date:** [January 11, 2020, 8:30pm UTC](https://community.homey.app/t/homey-stopped/24257/2 "2020-01-11T20:30:59Z")
Hi John, welcome to the community. Have you had a closer look at the support document [describing the LED ring?](https://support.athom.com/hc/en-us/articles/360009618514-How-to-interpret-the-feedback-from-Homey-s-LED-ring) Does this help you? ---
**Author:** ![John\_S\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_s_hansen/32/20310_2.png) [@John\_S\_Hansen](https://community.homey.app/u/John_S_Hansen)\ **Post date:** [January 11, 2020, 8:45pm UTC](https://community.homey.app/t/homey-stopped/24257/3 "2020-01-11T20:45:25Z")
Homey Pro Yes. It’s been working for a few weeks and suddenly goes black. Changing the powersupply made it active but is stays in orange… Unplugging for 10 min and reconnecting made no difference ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [January 11, 2020, 9:02pm UTC](https://community.homey.app/t/homey-stopped/24257/4 "2020-01-11T21:02:30Z")
Did you use a new adapter, minimum 2,4A and minimum 5V. the higher the better. Less than 2,4A can damage Homey(unfortunately happened to me) ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 11, 2020, 9:47pm UTC](https://community.homey.app/t/homey-stopped/24257/5 "2020-01-11T21:47:05Z")
> [@Marcel\_Ubels](#): > > Did you use a new adapter, minimum 2,4A and minimum 5V. the higher the better. Less than 2,4A can damage Homey Not sure why it should be the higher te better… Better a stable adapter than can provide 2 A than one that the power fluctuates but is specified for 2,4 A. And for the Voltage that should be stable 5 Volt NOT Higher! [QuickCharge](https://en.wikipedia.org/wiki/Quick_Charge) can specify higher voltages (Up to 20 Volt) but is of no use as Homey doen not negotiate QuickCharge. So keep it with a good USB charger that is specified for 5 Volt and preferably 2 A or more. A normal Homey did not use more than ~ 1 A average when I measured > **[How much power does Homey use...? Homey on a UPS](https://forum.athom.com/discussion/comment/50207/#Comment_50207)** > > I recently bought myself a Varta powerbank to use as a UPS for homey. Both models are specified as 2A on the Athom Site. > Power > Input: 100 - 240V • Output: 5V - 2A ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [January 12, 2020, 5:59am UTC](https://community.homey.app/t/homey-stopped/24257/6 "2020-01-12T05:59:33Z")
> [@Dijker](#): > > So keep it with a good USB charger that is specified for 5 Volt and preferably 2 A or more. I confirm this. 2.4A was my new adapter that worked fine, but is not the minimum. And i agree 5V is preferably.