# Homey stopped recording effect (W) on all devices **URL:** https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552 **Category:** Questions & Help **Tags:** insights **Created:** [January 13, 2025, 7:03am UTC](https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552 "2025-01-13T07:03:15Z") **Posts on this page:** 4 **Page:** 1
### Author: ![Sundlof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sundlof/32/51033_2.png) [@Sundlof](https://community.homey.app/u/Sundlof) #### Post date: [January 13, 2025, 7:03am UTC](https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552/1 "2025-01-13T07:03:15Z")
Since 02:00 on 10 december none of my devices is recording effect (watt) in insights. I have written to Atom about this but I don’t seam to get an answer. This issue goes across all my devices and only on this type of data. Everything else is working fine, even kWh. The strange thing is that I can see the current usage in the dashboard of the device and that it is changing constantly. I also use Power By The Hour and that app does record the watt usage correctly. I can also read the usage in the devices native app such as Shelly for example. I have restarted the homey many times and added new and re-added devices which gets the same issue. What may cause this? Here is some examples from three devices. ![IMG_8380](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/d/6d43418aa30bb9bc77d6e6c9ad8a24c5993a5e6a.png) ![IMG_8381](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8ec01bb16f40f39fdf9de09db6ed137a1b2f6dd8.png) ![IMG_8382.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/f/1f2c8899112ba2f91808d087d7e4ddbd9dd31d11.jpeg) ---
### Author: ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG) #### Post date: [January 13, 2025, 7:59am UTC](https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552/2 "2025-01-13T07:59:10Z")
You provide very little information. Which Homey model do you use? Which firmware is installed? Which specific devices are you talking about (manufacturer, type, protocol)? However, even if no one here on the forum can help you even with this information, these are some important information for other users who may have experienced the same problem. What I do know is that the Homey firmware v12.3.0-rc.7 for the HP23 was released on December 10th. Maybe it has something to do with that, > [@\[Homey Pro 2023\] Informationen und Diskussionen zu neuen Firmware-Updates](https://community.homey.app/t/homey-pro-2023-informationen-und-diskussionen-zu-neuen-firmware-updates/78211/419): > > Homey Pro (Early 2023) v12.3.0-rc.7 has been released to the beta channel. Core Updates translations. Adds support for [node-homey-lib/assets/device/classes/service.json at develop · athombv/node-homey-lib · GitHub](https://github.com/athombv/node-homey-lib/blob/develop/assets/device/classes/service.json). Fixes an issue that could cause Homey Pro to fail to reconnect to the LAN/Wi-Fi network. Fixes an issue that could cause capability values to be reset to an old value when Homey was restarted by pulling the plug. Matter Fixes an issue that in rare cases could cause Matter not to… ---
### Author: ![Sundlof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sundlof/32/51033_2.png) [@Sundlof](https://community.homey.app/u/Sundlof) #### Post date: [January 13, 2025, 12:05pm UTC](https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552/3 "2025-01-13T12:05:53Z")
Hi and thanks for your answer, Might have been missing some information here yes. I do have a Homey Pro (Early 2023) with version 12.3.0-rc.10 installed. I have changed the settings to not install beta updates in the future. You might also be on to something because I think that 10 december was the day they presented the Energy dongle and tab and I wanted to try the energy tab and changed setting to install this beta. This did not work as I also have to be a part of the iOS Test Flight which was full. ---
### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa) #### Post date: [January 13, 2025, 10:29pm UTC](https://community.homey.app/t/homey-stopped-recording-effect-w-on-all-devices/127552/4 "2025-01-13T22:29:21Z")
How do those particular insights look at the web app: [https://my.homey.app/insights](https://my.homey.app/insights) They might differ between phone app and web app. > [@Sundlof](#): > > I have written to Atom about this but I don’t seam to get an answer. That’s, even considering the X-mas break, way too long when you wrote them, like, half way December? How did you contact them if I may ask? Because [https://homey.app/support](https://homey.app/support) seems to be the only valid way Or did you contact them today?