# Homey shows a white light and beeps continuously **URL:** \ **Category:** Questions & Help\ **Created:** [November 8, 2018, 8:09pm UTC](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821 "2018-11-08T20:09:34Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Nils\_Lundstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nils_lundstrom/32/12569_2.png) [@Nils\_Lundstrom](https://community.homey.app/u/Nils_Lundstrom)\ **Post date:** [November 8, 2018, 8:09pm UTC](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821/1 "2018-11-08T20:09:34Z")
My homey started acting funny, it did not recognize switches etc and when used with the Iphone app, it stated it was offline. LED working fine and showing the spectrum light. I then decided to reboot the device to make it work and connect to wifi again but when it came on, the LED is solid white and it continuously beeps in a high pitched tone. It does not seem to work to re-set to factory by turning it upside down. Any ideas ? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [November 8, 2018, 8:13pm UTC](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821/2 "2018-11-08T20:13:54Z")
Pull the Plug, Search for another 5Volt 2000mA or more USB Adapter an test that. Probably a faulty power Adapter. 2100 mA or 2.5 A also good. as long as it is USB (and thus 5 Volt ). If that fixes it, send an e-mail to support with your Homey Account. ---
**Author:** ![Nils\_Lundstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nils_lundstrom/32/12569_2.png) [@Nils\_Lundstrom](https://community.homey.app/u/Nils_Lundstrom)\ **Post date:** [November 8, 2018, 8:34pm UTC](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821/3 "2018-11-08T20:34:48Z")
Thanks, I will try that as soon as possible, unfortunately not until Friday week and report back, in the meantime the homey is switched off 🙂 ---
**Author:** ![Nils\_Lundstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nils_lundstrom/32/12569_2.png) [@Nils\_Lundstrom](https://community.homey.app/u/Nils_Lundstrom)\ **Post date:** [November 17, 2018, 10:48am UTC](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821/4 "2018-11-17T10:48:30Z")
I have now been able to test the Homey with a new power source and that fixed the problem. It is the original homey power supply that is faulty. thanks for your help! with best regards, Nils