# Homey self hosted insights empty

**URL:** <https://community.homey.app/t/homey-self-hosted-insights-empty/147189>\
**Category:** Homey Self-Hosted Server\
**Created:** [December 18, 2025, 12:47am UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189 "2025-12-18T00:47:15Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [December 18, 2025, 12:47am UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/1 "2025-12-18T00:47:15Z")

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How long should I expect RRD to take before I can see any data ? My docker logs keep showing : Homey [log][ManagerInsightsLocal] Still updating RRD, skipping… it’s been running pretty much since the announcement.

thanks

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**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [December 18, 2025, 3:50pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/2 "2025-12-18T15:50:25Z")

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overnight and it’s still the same thing, log is skipping.

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**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [December 20, 2025, 4:43am UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/3 "2025-12-20T04:43:28Z")

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I’d love to know if it’s just me having this issue…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 20, 2025, 6:21pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/4 "2025-12-20T18:21:00Z")

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I don’t follow you.  
What do you expect to see, in human language?  
(no offence, just asking for a little background).

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**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [December 20, 2025, 6:35pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/5 "2025-12-20T18:35:36Z")

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none taken 🙂 , just anything actually, there’s zero data available (see screenshot). Any data source that I’d want to use to build a chart comes with no data and a timeout message, and looking at the docker log for the instance shows that “Still updating RRD, skipping…” message.

 ![Screen Shot 2025-12-20 at 13.32.39 PM](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9f39e4e0848f261ca34409a2ceb1c124df1e8428.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 20, 2025, 11:17pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/6 "2025-12-20T23:17:45Z")

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Ah!  
Found it in my logs. I seem to have partly working insights graphs.

At my setup it seems to be a time sync issue, where the timestamps are exactly the same 🤔

`illegal attempt to update using time 1766266200.000000 when last update time is 1766266200.000000 (minimum one second step)`

`homey-shs | RRD Error updating RRD logId: homey:device:1a9ba844-5e06-4e83-80b6-a8eb49ae11bb:meter_power.daily - file: /homey/user/rrd/eeebd477c13116d40831d8dbcc408f0c - value: 12.416 - timestamp: 1766266200: rrdcached@unix:/var/run/rrdcached.sock: illegal attempt to update using time 1766266200.000000 when last update time is 1766266200.000000 (minimum one second step)`

`homey-shs | Homey [err][ManagerInsightsLocal] Error Updating Number Log homey:device:1a9ba844-5e06-4e83-80b6-a8eb49ae11bb:meter_power.daily: rrdcached@unix:/var/run/rrdcached.sock: illegal attempt to update using time 1766266200.000000 when last update time is 1766266200.000000 (minimum one second step)`

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<div class="post-metadata">

**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [January 14, 2026, 8:48pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/7 "2026-01-14T20:48:51Z")

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I still have the same issue, even moved from a LXC running docker to a full VM running docker just in case. still can’t get insights working. at least you have a decent error message to work with 🙂

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**Author:** ![Sander\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_p/32/80176_2.png) [@Sander\_P](https://community.homey.app/u/Sander_P)\
**Post date:** [January 30, 2026, 7:55pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/8 "2026-01-30T19:55:19Z")

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> [@Simon\_Cloutier](#):
>
> or message to work with 🙂

Same issues here in Unraid

`RRD Error updating RRD logId: homey:device:6cf0bfeb-c17d-414b-9e10-264918dbb6f6:energy_power - file: /homey/user/rrd/aa9e0b8027b3721ee1099d8d9fe40f08 - value: 0 - timestamp: 1769787900:`  
`Homey [err][ManagerInsightsLocal] Error Updating Number Log homey:device:6cf0bfeb-c17d-414b-9e10-264918dbb6f6:energy_power:`  
`RRD Error updating RRD logId: homey:device:6b2aa4c3-b519-499e-a1f2-1a5f40453356:energy_power - file: /homey/user/rrd/ae8451cd9beaa2e93b191bbddb09bd0e - value: 0 - timestamp: 1769787900:`  
`Homey [err][ManagerInsightsLocal] Error Updating Number Log homey:device:6b2aa4c3-b519-499e-a1f2-1a5f40453356:energy_power:`

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<div class="post-metadata">

**Author:** ![Nick\_Hernandez](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nick_hernandez/32/121699_2.png) [@Nick\_Hernandez](https://community.homey.app/u/Nick_Hernandez)\
**Post date:** [January 31, 2026, 11:46pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/9 "2026-01-31T23:46:20Z")

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Hi there!

Did you ever end up figuring this out? I’m having the same issue. Getting the Timeout on the web GUI and seeing “Still updating RRD, skipping…” in my logs but nothing else. I’ve tried 4 fresh installs and all have the same issue…

Thanks!

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<div class="post-metadata">

**Author:** ![Simon\_Cloutier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_cloutier/32/121053_2.png) [@Simon\_Cloutier](https://community.homey.app/u/Simon_Cloutier)\
**Post date:** [February 2, 2026, 9:24pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/10 "2026-02-02T21:24:21Z")

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nope, I haven’t ..

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<div class="post-metadata">

**Author:** ![Mombasa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mombasa/32/113225_2.png) [@Mombasa](https://community.homey.app/u/Mombasa)\
**Post date:** [February 4, 2026, 9:16pm UTC](https://community.homey.app/t/homey-self-hosted-insights-empty/147189/11 "2026-02-04T21:16:52Z")

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I’m experiencing the same problem on both my Homey PRO 2023 and my Homey Self-hosted setup. Whenever I open Insights, I get continuous log messages:

```auto
homey-shs | Homey [log][ManagerInsightsLocal] Still updating RRD, skipping…
homey-shs | Homey [log][ManagerInsightsLocal] Still updating RRD, skipping…
homey-shs | Homey [log][ManagerInsightsLocal] Still updating RRD, skipping…
[repeating continuously]

```

**On my Self-hosted setup:** I have to restart the Docker Compose container to resolve it.

**On my Homey PRO 2023:** The device crashes completely, shows a red breathing ring, and automatically reboots.

This issue occurs every 15-20 minutes, making the system nearly unusable.
