# Homey Pro Zigbee Devices left the network **URL:** \ **Category:** Questions & Help\ **Created:** [September 3, 2024, 2:28am UTC](https://community.homey.app/t/homey-pro-zigbee-devices-left-the-network/115404 "2024-09-03T02:28:59Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 3, 2024, 2:36am UTC](https://community.homey.app/t/homey-pro-zigbee-devices-left-the-network/115404/4 "2024-09-03T02:36:04Z")
You’re not the first with zigbee issues, but I did not read about all devices leaving the network. Only when you’ve created USB offline backups, you can revert to a previous firmware. Maybe the firmware got damaged during the update process; What you also can try: Install a the “Software update”. It installs the firmware from scratch, without altering all your stuff: > [@\[HowTo\]\[Pro 2023/Mini\] Revert from experimental to stable firmware](https://community.homey.app/t/howto-pro-2023-mini-revert-from-experimental-to-stable-firmware/100752/1): > > - Disable experimental updates @ [https://tools.developer.homey.app/tools/settings](https://tools.developer.homey.app/tools/settings) > **Disabling experimental updates is key here!** > - Create a backup! _It’s important for the experimental updates to be disabled_ > NOTE: _You’ll need the backup when things went wrong; so, there’s no need for restoring backups when this procedure succeeds_ > - Follow the steps at [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB). > - Choose _Software Update_ --- _[View the full topic](https://community.homey.app/t/homey-pro-zigbee-devices-left-the-network/115404)._