# Homey Pro says ”App unavailable” for Aqara

**URL:** <https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [April 7, 2024, 2:29pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801 "2024-04-07T14:29:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Leif\_And](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leif_and/32/78853_2.png) [@Leif\_And](https://community.homey.app/u/Leif_And)\
**Post date:** [April 7, 2024, 2:29pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/1 "2024-04-07T14:29:52Z")

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What to do?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 7, 2024, 2:47pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/2 "2024-04-07T14:47:38Z")

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No idea waht you mean. It is available is the store. Is installing and working here.

 ![Screenshot_20240407_164254_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd60ca4415170924493b049f74f8454696338b28.jpeg)

Also there is a topic specific for questions about the app here: [[APP] Aqara & Xiaomi Smart Home - A different kind of Smart Home solution (Zigbee App)](https://community.homey.app/t/app-aqara-xiaomi-smart-home-a-different-kind-of-smart-home-solution-zigbee-app/156)

> [@Leif\_And](#):
>
> What to do?

But if you are not clear in the issues you see you probably first need to be more specific

[[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744)

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**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\
**Post date:** [April 7, 2024, 3:36pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/3 "2024-04-07T15:36:33Z")

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use this (?)

> **[Xiaomi Mi Home](https://homey.app/nl-nl/app/com.xiaomi-miio/Xiaomi-Mi-Home/)**
>
> Bedien Xiaomi Mi Home apparaten via Homey

or

> **[Aqara](https://homey.app/nl-nl/app/com.xiaomi-mi/Aqara/)**
>
> Vereenvoudig uw leven met een slimmer huis

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**Author:** ![Leif\_And](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leif_and/32/78853_2.png) [@Leif\_And](https://community.homey.app/u/Leif_And)\
**Post date:** [April 7, 2024, 3:49pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/4 "2024-04-07T15:49:53Z")

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I have had the Aqara app installed and Aqara gadgets attached and working.  
Now nothing works and Homey shows ”App unavailable”.  
The app seems installed. I restarted Homey, try to install it again from the webpage for apps.  
The only thing I haven’t tried is to uninstall the app and reinstall it.  
I guess I have to connect all gadgets manually again if I do that.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 7, 2024, 4:41pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/5 "2024-04-07T16:41:51Z")

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> [@Leif\_And](#):
>
> The only thing I haven’t tried is to uninstall the app and reinstall it.

That’s the worst thing to do, if the app crashes contact the developer or Athom.

First investigate the real problem.

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [April 7, 2024, 5:54pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/6 "2024-04-07T17:54:37Z")

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As quick fix:

- restart the app.
- over-install from the apps store (without uninstalling first! uninstall would remove all your devices)

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**Author:** ![Leif\_And](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leif_and/32/78853_2.png) [@Leif\_And](https://community.homey.app/u/Leif_And)\
**Post date:** [April 7, 2024, 8:53pm UTC](https://community.homey.app/t/homey-pro-says-app-unavailable-for-aqara/107801/7 "2024-04-07T20:53:11Z")

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Had done that, but tried it again. First the app disappeared. When I restarted Homey it was there and working.
