# Homey Pro refuses to use the wired connection

**URL:** <https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 22, 2024, 10:56pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119 "2024-12-22T22:56:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![gary.osullivan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gary.osullivan/32/119418_2.png) [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\
**Post date:** [December 22, 2024, 10:56pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119/1 "2024-12-22T22:56:36Z")

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Hi

I have a Homey Pro that is connected via ethernet to a switch. However, it connects to the network over WiFi.

I know the cable connection is good. It has a link light, and other devices are fine on the same connection.

I have also tried disabling the Homey Pro’s WiFi access to the SSID directly on the Access Point.

I also have a Homey Bridge, which has to be connected to the WiFi.

Thoughts, please, on why the Homey Pro refuses to use the wired connection.

Thank you.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [December 22, 2024, 10:59pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119/2 "2024-12-22T22:59:13Z")

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Pls provide a picture of the Homey and adapter

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**Author:** ![gary.osullivan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gary.osullivan/32/119418_2.png) [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\
**Post date:** [December 22, 2024, 11:04pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119/3 "2024-12-22T23:04:27Z")

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![WhatsApp Image 2024-12-22 at 23.03.07 (1)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9f40962efd404455cf4bf4f4af3e34ee5a1f98a6.jpeg)  
 ![WhatsApp Image 2024-12-22 at 23.03.07](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/524b4f318cfdf81ed3ebc3ce422f97eccc96279f.jpeg)  
Please see attached. May I ask what you are thinking?

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**Author:** ![Erwin\_Weima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erwin_weima/32/121252_2.png) [@Erwin\_Weima](https://community.homey.app/u/Erwin_Weima)\
**Post date:** [December 22, 2024, 11:29pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119/4 "2024-12-22T23:29:23Z")

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You have the adapter connected wrong way round… should be closest to your USB adapter running the long cable to the Homey.

Now it does not pass trough ethernet 😉

Thank me later, and read the manuals 😜

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**Author:** ![gary.osullivan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gary.osullivan/32/119418_2.png) [@gary.osullivan](https://community.homey.app/u/gary.osullivan)\
**Post date:** [December 22, 2024, 11:41pm UTC](https://community.homey.app/t/homey-pro-refuses-to-use-the-wired-connection/125119/5 "2024-12-22T23:41:32Z")

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Oh my god. I am such an idiot.

Thank you so much!