# Homey Pro new WiFi - can't connect

**URL:** <https://community.homey.app/t/homey-pro-new-wifi-cant-connect/56988>\
**Category:** Questions & Help\
**Tags:** wifi\
**Created:** [December 21, 2021, 5:14pm UTC](https://community.homey.app/t/homey-pro-new-wifi-cant-connect/56988 "2021-12-21T17:14:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MVD01](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mvd01/32/34227_2.png) [@MVD01](https://community.homey.app/u/MVD01)\
**Post date:** [December 21, 2021, 5:14pm UTC](https://community.homey.app/t/homey-pro-new-wifi-cant-connect/56988/1 "2021-12-21T17:14:49Z")

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Hi there,

my router stopped working yesterday, i received a new one today and i’m re-installing everything as we speak.

I can’t connect the homey pro to the new Wifi, when in recovery mode I need to select the Homeysetup wifi, when I do this it says no internet and I cant go to the next step in the browser.

Now I restarted the Homey, but I can’t get in recovery mode anymore. It just shows a yellow ring, that’s it.

Any tips?  
thanks!

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 21, 2021, 7:36pm UTC](https://community.homey.app/t/homey-pro-new-wifi-cant-connect/56988/2 "2021-12-21T19:36:18Z")

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> [@MVD01](#):
>
> I need to select the Homeysetup wifi, when I do this it says no internet

That’s normal, you have 2 devices connected directly, and both have no internet access.  
So you can continue and ignore that warning.

And, sounds a bit odd, use _Firefox_ browser with recovery procedure

> **[Understanding Homey Pro's LED Ring](https://support.homey.app/hc/en-us/articles/360009618514-Understanding-Homey-Pro-s-LED-Ring)**
>
> The LED ring is one of the most distinguishable parts of Homey. Of course, it is beautifully designed, but it also provides valuable feedback if you interpret it correctly.
> Loading animation
> One of...

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…
