# Homey Pro loses connection
**URL:** https://community.homey.app/t/homey-pro-loses-connection/118937
**Category:** Questions & Help
**Created:** [October 24, 2024, 6:19pm UTC](https://community.homey.app/t/homey-pro-loses-connection/118937 "2024-10-24T18:19:40Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Jeremias\_Thomas](https://community.homey.app/u/Jeremias_Thomas)
#### Post date: [October 24, 2024, 6:19pm UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/1 "2024-10-24T18:19:40Z")
I have an Homey Pro and in the last days I have had some connection problems, it turns out that it is disconnected and automatically connected to the network, once or twice in the week.
Does anyone have an idea of what is the problem?
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### Author:  [@SunBeech](https://community.homey.app/u/SunBeech)
#### Post date: [October 24, 2024, 6:57pm UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/2 "2024-10-24T18:57:34Z")
What Homey Pro model do you have? And how is it connected to your network (via WiFi or wired via ethernet adapter)?
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### Author:  [@Jeremias\_Thomas](https://community.homey.app/u/Jeremias_Thomas)
#### Post date: [October 25, 2024, 7:41am UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/3 "2024-10-25T07:41:39Z")
Hello, I have a Homey Pro 2023 and it is connected via WiFi.
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### Author:  [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)
#### Post date: [October 25, 2024, 8:02am UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/4 "2024-10-25T08:02:38Z")
I would try to unplug Homey from power for 30 seconds and re-plug it again.
I had that problem for a couple of days in a row with my Homey Pro 2023 and I believe this is what fixed it. Not entirely sure since an update was also pushed to my Homey around the same time but if it was the update who fixed it, you would not experience the issue anymore either)
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### Author:  [@Marco\_Dijkstra](https://community.homey.app/u/Marco_Dijkstra)
#### Post date: [October 26, 2024, 4:51am UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/5 "2024-10-26T04:51:02Z")
And if possible connect it also via a wired connection 🙂
And if possible, fix the ip addresses 🙂
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### Author:  [@Jeremias\_Thomas](https://community.homey.app/u/Jeremias_Thomas)
#### Post date: [October 26, 2024, 11:04am UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/6 "2024-10-26T11:04:37Z")
Thank you very much guys, I will follow your advice.
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### Author:  [@PeterHa](https://community.homey.app/u/PeterHa)
#### Post date: [October 26, 2024, 4:31pm UTC](https://community.homey.app/t/homey-pro-loses-connection/118937/7 "2024-10-26T16:31:55Z")
I’ve also had lost connections from time to time, usually once a day.
I’ve checked now the event log in the Internet router and there was always an interruption of the Internet connection, because the DNS servers were unavailable.
I’ve now entered an additional DNS server as a fallback. Let’s see if that helps.