# Homey pro looses internet connection

**URL:** https://community.homey.app/t/homey-pro-looses-internet-connection/131248
**Category:** Questions & Help
**Created:** [February 21, 2025, 3:54pm UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248 "2025-02-21T15:54:20Z")
**Posts on this page:** 6
**Page:** 2

<div class="post-metadata">

### Author: ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)
#### Post date: [August 7, 2025, 5:46am UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/24 "2025-08-07T05:46:03Z")

</div>

I am running into the same issue since I updated my network hardware with a UniFi UCG. What specific settings did you have to adjust?

---

<div class="post-metadata">

### Author: ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)
#### Post date: [August 7, 2025, 9:44pm UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/25 "2025-08-07T21:44:09Z")

</div>

Evening, apologies for slow response. I haven’t set up any VLANs, I might yet but didn’t see the need at the time and as everything works…….The photo is my Network settings page

 ![Screenshot 2025-08-07 224210](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/f/1fcb6203a527709a53acf4ffc22d6b6f0c10fe60.png)

---

<div class="post-metadata">

### Author: ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)
#### Post date: [August 8, 2025, 8:05am UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/26 "2025-08-08T08:05:40Z")

</div>

Thanks and no reason to apologize!

Unfortunately, my settings look somewhat different:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd8b7b6078cc1349d9cd75a3d397055ed67b8c6a.jpeg)

Anything there that pops into your mind I should change? Homey is still down and hasn’t reconnected yet.

---

<div class="post-metadata">

### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [August 8, 2025, 10:09am UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/27 "2025-08-08T10:09:01Z")

</div>

You might consider changing “Domain Name” to `home.arpa`

Don’t use made up names

> <https://superuser.com/questions/117056/how-to-choose-a-sensible-local-domain-name-for-a-home-network>

> **[Did you ever wonder what domain name to use for your home network?](https://www.stefsmeets.nl/posts/localdomains/)**
>
> Neither did I. That is, until I wanted to have easy-to-remember urls that I can access from any device I own without having to type in a long ip-address. For example, instead of writing http://192.168.0.123:1234, I want to be able to type...

---

<div class="post-metadata">

### Author: ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)
#### Post date: [August 8, 2025, 10:57am UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/28 "2025-08-08T10:57:16Z")

</div>

thanks - will try later today when I am home - I am not exactly sure it I need to replace localdomain with home.arpa or a variant like \*.home.arpa, and I don´t want to break my wife’s internet access while not at home… 😉

I´ve setup a VLAN for the Chinese mow robots, and the domain name is empty there. Question: Fill in the same name as for the default network or leave blank?

---

<div class="post-metadata">

### Author: ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)
#### Post date: [August 8, 2025, 7:13pm UTC](https://community.homey.app/t/homey-pro-looses-internet-connection/131248/29 "2025-08-08T19:13:31Z")

</div>

Deselect IGMP snooping

[Previous page](https://community.homey.app/t/homey-pro-looses-internet-connection/131248.md?page=1)
