# Homey Pro light up only 3 blue LED, no Wifi

**URL:** https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450
**Category:** Questions & Help
**Created:** [June 19, 2020, 3:06pm UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450 "2020-06-19T15:06:23Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![HomeyCz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeycz/32/19389_2.png) [@HomeyCz](https://community.homey.app/u/HomeyCz)
#### Post date: [June 19, 2020, 3:06pm UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/1 "2020-06-19T15:06:23Z")

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Hello people, I am a new owner Homey Pro. At the first launching the Homey glow the rainbow light, but there is no Wifi AP possible, I tried to search with iPhone, iPad and notebook, no such a Homey wifi available. And then I took the power cord out and plugged it in, from this time Homey light only 3 blue solid LED, no rainbow or something indicating the start up, even no Wifi.  
What can I do ? Maybe only send back to dealer?  
Thank all for suggesting

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### Author: ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)
#### Post date: [June 19, 2020, 3:11pm UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/2 "2020-06-19T15:11:05Z")

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> **[First time setting up your Homey](https://support.athom.com/hc/en-us/articles/360009667354-First-time-setting-up-your-Homey)**
>
> Yeah! You've got yourself a Homey! The only thing you need to do now is to follow the steps in the setup. But don't worry, it's really easy. If you are not sure how to setup your Homey, you can fol...

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### Author: ![HomeyCz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeycz/32/19389_2.png) [@HomeyCz](https://community.homey.app/u/HomeyCz)
#### Post date: [June 19, 2020, 3:36pm UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/3 "2020-06-19T15:36:21Z")

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`

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> Blockquote

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 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/c/8cd38f4537e08a86f03de4cc5ca1c47b81d7dff5.jpeg)  
Nothing happened, just the solid light

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### Author: ![anon61197305](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@anon61197305](https://community.homey.app/u/anon61197305)
#### Post date: [June 22, 2020, 6:32am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/4 "2020-06-22T06:32:33Z")

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Maybe you should contact Homey support? This LED sign isn’t mentioned in [https://support.athom.com/hc/en-us/articles/360009618514-How-to-interpret-the-feedback-from-Homey-s-LED-ring](https://support.athom.com/hc/en-us/articles/360009618514-How-to-interpret-the-feedback-from-Homey-s-LED-ring).  
I don’t know where you’re from but sometimes you can return broken stuff without reason to where you bought it. Check the consumer laws.

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### Author: ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)
#### Post date: [November 17, 2022, 9:26am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/5 "2022-11-17T09:26:33Z")

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I know it’s an old thread, but I was hoping you got some sort of answer on what that means. I am in the same situation now, after 2 years of service, and it’s no longer working.

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [November 17, 2022, 9:28am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/6 "2022-11-17T09:28:19Z")

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Did you change the power supply?

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### Author: ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)
#### Post date: [November 17, 2022, 9:35am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/7 "2022-11-17T09:35:25Z")

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Yes, tried both a different cable and a different plug.  
Only one blue led is on.

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [November 17, 2022, 9:36am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/8 "2022-11-17T09:36:57Z")

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Time to [contact Athom support](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request) then ☹

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### Author: ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)
#### Post date: [November 17, 2022, 9:39am UTC](https://community.homey.app/t/homey-pro-light-up-only-3-blue-led-no-wifi/31450/9 "2022-11-17T09:39:41Z")

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Will do, thanks for the link to support, couldn’t find it.
