# Homey Pro latest upgrade 7.1.6 ... crashed my Zigbee protocol

**URL:** <https://community.homey.app/t/homey-pro-latest-upgrade-7-1-6-crashed-my-zigbee-protocol/54682>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [November 11, 2021, 7:08pm UTC](https://community.homey.app/t/homey-pro-latest-upgrade-7-1-6-crashed-my-zigbee-protocol/54682 "2021-11-11T19:08:49Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Franz\_Boterdael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franz_boterdael/32/33253_2.png) [@Franz\_Boterdael](https://community.homey.app/u/Franz_Boterdael)\
**Post date:** [November 12, 2021, 9:21am UTC](https://community.homey.app/t/homey-pro-latest-upgrade-7-1-6-crashed-my-zigbee-protocol/54682/6 "2021-11-12T09:21:21Z")

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Yes it’s possible to rollback to the previous version ;

1. Hold your Homey upside down for 1 minute to enter recovery mode.
2. When Homey enters the recovery, please go to [setup.athom.com](http://setup.athom.com) with a laptop or desktop.
3. Select your preferred language, Press the ALT button to make continue in browser visible and click “continue in browser”, shown in grey.
4. While entering your WiFi information hold your ALT button and keep holding it until you get the “Download full update” option.
5. When this process is done, please press the button “keep your data”, and let Homey finish the setup process.

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