# Homey Pro just pulsates purple. It has been running for over 4 hours with the update. What is wrong?

**URL:** <https://community.homey.app/t/homey-pro-just-pulsates-purple-it-has-been-running-for-over-4-hours-with-the-update-what-is-wrong/70527>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [October 15, 2022, 9:30am UTC](https://community.homey.app/t/homey-pro-just-pulsates-purple-it-has-been-running-for-over-4-hours-with-the-update-what-is-wrong/70527 "2022-10-15T09:30:23Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 15, 2025, 3:13am UTC](https://community.homey.app/t/homey-pro-just-pulsates-purple-it-has-been-running-for-over-4-hours-with-the-update-what-is-wrong/70527/10 "2025-01-15T03:13:36Z")

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Often there’s some useful info when you read the related topics section

 ![1000041485](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/6/c6054e680f017e45881193a291ea38235a2280a9.jpeg)

I found this fix for Pro 23 (but maybe you own a Pro 16-19 - you don’t provide any info unfortunately)

> [@Steady purple light - Homey Pro 2023](https://community.homey.app/t/steady-purple-light-homey-pro-2023/105067/4):
>
> I did “Factory Settings” and “Update firmware” using USB cable. Both ended successfully. My HP’s LED ring is still purple (or pink or maybe even red), but it is not breathing or circling. It is steady. You can see from a certain angle both red and blue colors, that’s why I call it purple. Does anybody know what does the undocumented steady purple color means? What to try next?

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