# Homey pro hangs

**URL:** <https://community.homey.app/t/homey-pro-hangs/11872>\
**Category:** Questions & Help\
**Created:** [April 15, 2019, 8:25am UTC](https://community.homey.app/t/homey-pro-hangs/11872 "2019-04-15T08:25:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Gustav\_Jansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gustav_jansson/32/7870_2.png) [@Gustav\_Jansson](https://community.homey.app/u/Gustav_Jansson)\
**Post date:** [April 15, 2019, 8:25am UTC](https://community.homey.app/t/homey-pro-hangs/11872/1 "2019-04-15T08:25:14Z")

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Hi,  
I just bought a Homey pro and I have about 30 devices an 15 flows. After an up-time of only 24h the unit hangs and I need to power-cycle Homey to make it work again.  
Any ideas?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 15, 2019, 9:20am UTC](https://community.homey.app/t/homey-pro-hangs/11872/2 "2019-04-15T09:20:07Z")

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I don’t know about any issues that Homey hangs,  
Was it only not reachable on the network?  
Did you also test if Flows still work?  
What was your LED ring / screensaver and was it still moving?  
Did you already create an support Issue at Athom?

> This is a community forum and your posts, questions and suggestions will not be read by Athom. You can read more about this here [Welcome to the forum.](https://community.homey.app/t/welcome-to-the-forum/31)
> 
> For support or issue resolution, first have a look at [https://support.athom.com](https://support.athom.com/) and if you cant find an answer there then you create a new ticket here [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new).
> 
> If you need help in how to create a support request you can find more information [here](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request).

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<div class="post-metadata">

**Author:** ![Gustav\_Jansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gustav_jansson/32/7870_2.png) [@Gustav\_Jansson](https://community.homey.app/u/Gustav_Jansson)\
**Post date:** [April 15, 2019, 9:31am UTC](https://community.homey.app/t/homey-pro-hangs/11872/3 "2019-04-15T09:31:02Z")

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Not reachable, It was not even possible to turn it upside down to get it in recuvery countdown mode.  
No flows is triggered , like light up bathroom when IR-bathroom is activated.  
The LED is always off.  
No I have not created an support Issue at Athom.
