# Homey Pro (Early 2023) Updating firmware
**URL:** https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706
**Category:** Questions & Help
**Tags:** homey-pro
**Created:** [July 1, 2023, 8:23pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706 "2023-07-01T20:23:56Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 1, 2023, 8:23pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/1 "2023-07-01T20:23:56Z")
Hello,
After I took a backup I wanted to do an update and it seems it’s stuck for a while.
what can I do?
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [July 1, 2023, 8:28pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/2 "2023-07-01T20:28:37Z")
Define ‘a while’ please. If it’s 10 mins, just wait a bit longer.
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### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 1, 2023, 8:29pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/3 "2023-07-01T20:29:33Z")
it’s more than 10 min. I don’t have an exact number.
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [July 1, 2023, 8:40pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/4 "2023-07-01T20:40:18Z")
I’d give it another half an hour. I can’t say if it’s harmless to reset (by using the pin) or power it off and on.
Does the led ring show anything?
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### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 1, 2023, 8:47pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/5 "2023-07-01T20:47:52Z")
The led ring is “breathing” orange.
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [July 1, 2023, 9:21pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/6 "2023-07-01T21:21:08Z")
That matches with the fw update ‘event’
> **[Understanding Homey Pro (Early 2023)'s LED Ring](https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-Homey-Pro-Early-2023-s-LED-Ring)**
>
> Next to being stunningly beautiful, the LED Ring of Homey Pro (Early 2023) is also used to visualise what Homey Pro is doing.
>
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>
>
> Spectrum — Homey Pro is working normally, and the screensaver is...
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### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 1, 2023, 9:30pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/7 "2023-07-01T21:30:32Z")
Actually it’s in **Rotating Orange** state. The thing is that the progress bar is in the same place for 1h already.
**Rotating Orange** — Homey Pro is doing something while in [DFU Mode](https://support.homey.app/hc/en-us/articles/7263435817116). This can be either installing an update, resetting to factory settings, creating or restoring a local backup.
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### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 1, 2023, 9:58pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/8 "2023-07-01T21:58:19Z")
I restarted the device and everything is OK.
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### Author:  [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [July 1, 2023, 9:58pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/9 "2023-07-01T21:58:50Z")
> [@Valentin\_Ciopei](#):
>
> The thing is that the progress bar is in the same place for 1h already.
PtP,
What version is it now?
try online (not on Computer)
or try with a different short cable on the computer, USB A-to C, also try another Port if possible.
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### Author:  [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)
#### Post date: [July 2, 2023, 9:20am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/10 "2023-07-02T09:20:56Z")
now it’s 10.0.0-rc.122. it was updated automatically.
I can’t blame the cable in my case because the backup worked ok. I used an apple usb-c cable.
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### Author:  [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)
#### Post date: [September 20, 2023, 9:39pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/11 "2023-09-20T21:39:37Z")
For anyone else finding this thread like I did, my firmware update via usb also got stuck like this for well over an hour. But mine was not ok again when I unplugged it and powered it up untethered. It just sat there spinning white forever rather than starting up.
I fixed mine by plugging into USB again and reverting to a previous local backup that I had fortunately just taken.
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### Author:  [@Houdini](https://community.homey.app/u/Houdini)
#### Post date: [September 11, 2024, 5:28pm UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/12 "2024-09-11T17:28:23Z")
I just also did a USB backup then decided I would like the firmware up to date and started that process. It went completly trough the update firmware phase then it started a verify phase at which time the status bar appeared to be 100% full and it did not come out of that stage. T then after reading all of this thread and waiting for an hour and a half decided to unplug it. when I unplugged it, Screen popped up and said succesfuly installed latest firmware.
After powering back up in USB to on regular power all worked perfect.
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### Author:  [@Willem3000](https://community.homey.app/u/Willem3000)
#### Post date: [November 9, 2024, 9:19am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/13 "2024-11-09T09:19:28Z")
I had the same situation, verifying forever after FW update step.
I updated the Chrome webpage and then it came back with the menu to backup etc.
Unplugged the usb C cable and started the unit.
White rotating light and then there its was again working.
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### Author:  [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)
#### Post date: [November 9, 2024, 10:38am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/14 "2024-11-09T10:38:44Z")
I found that (in my case) it is really important to use a good quality USB cable. So not just a cable intended for powering but data transfer too.
Preferably USB-A to USB-C, so not the one provided with Homey.
Had the same problem: firmware (or backup restore) completed, but verification didn’t complete.
After replacing the cable, both were completed in considerable time.
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### Author:  [@Houdini](https://community.homey.app/u/Houdini)
#### Post date: [November 13, 2024, 10:45am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/15 "2024-11-13T10:45:54Z")
Well tonight I have decided to Do the update to v12.2.0 stable. Same as the last time I tried the update process with USB to PC new data cable. The update completed successfully then it went to verify and got stuck. Looks like I will be unplugging this again to complete update. Can anyone tell me how long the Verify process is suppose to take.
This was the result just as before when I unplugged the Homey.
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### Author:  [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)
#### Post date: [November 13, 2024, 11:10am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/16 "2024-11-13T11:10:31Z")
Using a high quality usb-a to usb-c DATA cable seems important. Not the one supplied by Athom.
Verification can take quite a while, but should succeed when using the right cable.
But I have had a perfect working Homey as well, if I disconnected it while verifying.
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### Author:  [@Polsma](https://community.homey.app/u/Polsma)
#### Post date: [July 19, 2025, 9:06am UTC](https://community.homey.app/t/homey-pro-early-2023-updating-firmware/83706/17 "2025-07-19T09:06:38Z")
Same issue with me. But just to make sure, when you unplug de power is lost? Then what?