# Homey Pro (Early 2023) stuck in rainbow spectrum, reset and firmware update not working, USB tool partially works **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro-2023\ **Created:** [February 18, 2026, 12:36pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295 "2026-02-18T12:36:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Fin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fin/32/124225_2.png) [@Fin](https://community.homey.app/u/Fin)\ **Post date:** [February 18, 2026, 12:36pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/1 "2026-02-18T12:36:52Z")
Hello, I recently bought a used Homey Pro (Early 2023), but it seems to be stuck in a non-functional state. The LED ring continuously shows the rotating rainbow/spectrum animation and never changes to any other state. It never shows rotating white on boot, breathing blue (setup mode), or rotating red (factory reset). The pinhole reset button does physically click, and when holding it during power-up I can enter USB recovery mode and connect with the Homey USB Tool. However, there are some serious limitations: - The USB tool only allows **Create Backup** and **Restore Backup** - **Factory Reset** and **Update Firmware** both fail with “Homey not found” - The Homey app cannot detect the device at all - The LED ring never changes state, regardless of reset attempts (8s, 30s, power-on reset, etc.) Has anyone seen this type of failure before? Is there any way to force a complete firmware reinstall, bypassing the normal Homey USB tool limitations? Is there any unofficial Homey Pro (Early 2023) firmware image, recovery image, or alternative image that could be used? Any help or pointers would be greatly appreciated. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 18, 2026, 1:25pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/2 "2026-02-18T13:25:40Z")
Not an immediate solution, but you might want to reach out to Athom directly for support on this issue: > **[Support | Homey](https://homey.app/en-us/support/)** ---
**Author:** ![Fin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fin/32/124225_2.png) [@Fin](https://community.homey.app/u/Fin)\ **Post date:** [February 18, 2026, 2:31pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/3 "2026-02-18T14:31:16Z")
Thanks for your response. I already tried that route, they cannot help directly, the option was to send the unit back to homey for repair but i decided not, because all the costs. If there is nothing left to try, i throw it in the trash. 🙂 ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [February 18, 2026, 2:47pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/4 "2026-02-18T14:47:44Z")
Ah too bad. Not sure whether it is an option to contact the seller. It is not unlikely the Homey was already in this state when sold. But he’ll likely claim it was in working condition… 🤷‍♂️ ---
**Author:** ![s73nm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s73nm/32/110438_2.png) [@s73nm](https://community.homey.app/u/s73nm)\ **Post date:** [February 18, 2026, 5:39pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/5 "2026-02-18T17:39:08Z")
Before trashing it, I would try again with a different power supply and power cable. ---
**Author:** ![Fin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fin/32/124225_2.png) [@Fin](https://community.homey.app/u/Fin)\ **Post date:** [February 18, 2026, 7:03pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/6 "2026-02-18T19:03:14Z")
Already tried different cables and power supply. I guess there is not any unoffical firmware available for testing. 🤔 ---
**Author:** ![s73nm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s73nm/32/110438_2.png) [@s73nm](https://community.homey.app/u/s73nm)\ **Post date:** [February 18, 2026, 7:15pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/7 "2026-02-18T19:15:30Z")
> [@Fin](#): > > any unoffical firmware available for testing > [@\[Modding\]\[HowTo\] Guide to Jailbreak a Homey Pro 2023](https://community.homey.app/t/modding-howto-guide-to-jailbreak-a-homey-pro-2023/81678): > > Disclaimer: Jailbreaking your Homey Pro may void its warranty and potentially cause irreversible damage. Proceed at your own risk. Note: It is recommended to create a backup of your Homey Pro before proceeding with the jailbreak process green_circle Pro about jailbreaking green_circleHardware Utilization: By modifying the software on your Homey Pro, you can take full advantage of the capabilities of the Raspberry Pi CM4 module. This allows for more efficient resource utilization, potential… ---
**Author:** ![Fin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fin/32/124225_2.png) [@Fin](https://community.homey.app/u/Fin)\ **Post date:** [February 18, 2026, 7:24pm UTC](https://community.homey.app/t/homey-pro-early-2023-stuck-in-rainbow-spectrum-reset-and-firmware-update-not-working-usb-tool-partially-works/151295/8 "2026-02-18T19:24:45Z")
> [@\[Modding\]\[HowTo\] Guide to Jailbreak a Homey Pro 2023](https://community.homey.app/t/modding-howto-guide-to-jailbreak-a-homey-pro-2023/81678/1): > > Disclaimer: Jailbreaking your Homey Pro may void its warranty and potentially cause irreversible damage. Proceed at your own risk. Note: It is recommended to create a backup of your Homey Pro before proceeding with the jailbreak process green\_circle Pro about jailbreaking green\_circle Hardware Utilization: By modifying the software on your Homey Pro, you can take full advantage of the capabilities of the Raspberry Pi CM4 module. This allows for more efficient resource utilization, potential… Thanks for tip, but I think jailbreaking as is not help my situation. The tools are helpful, but can anyone provide the firmare to copy on to my unit?