# Homey Pro (early 2023) - Order updates

**URL:** <https://community.homey.app/t/homey-pro-early-2023-order-updates/71618>\
**Category:** Off-Topic\
**Tags:** homey-pro, homey-pro-2023\
**Created:** [November 3, 2022, 10:32am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618 "2022-11-03T10:32:44Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\
**Post date:** [March 10, 2023, 10:23am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/103 "2023-03-10T10:23:31Z")

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234 😉

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [March 10, 2023, 10:52am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/104 "2023-03-10T10:52:20Z")

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160 here, working alright in terms of performance.

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**Author:** ![Satoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/satoer/32/38113_2.png) [@Satoer](https://community.homey.app/u/Satoer)\
**Post date:** [March 10, 2023, 11:25am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/105 "2023-03-10T11:25:16Z")

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Same here on an iPhone 11 pro Max, and an iPad pro using with my old Homey. Stuttering, also the buttons (devices, flows, energy…) seem unresponsive lots of times when pressing them. App crashed also a couple of times already by doing nothing else but scrolling. Not complaining though, they made it perfectly clear it’s a ~~Beta~~ Alpha.

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**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\
**Post date:** [March 10, 2023, 11:50am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/106 "2023-03-10T11:50:18Z")

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In alpha, the app got nearly daily updates, so they are moving quickly. 🙂  
Athom is also working late at night. Like updates for the Homey Pro or the app at 23:00 (11 p.m).

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**Author:** ![phusebox](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phusebox/32/45667_2.png) [@phusebox](https://community.homey.app/u/phusebox)\
**Post date:** [March 10, 2023, 12:05pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/107 "2023-03-10T12:05:01Z")

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I have less than 50 tiles and still it stutters and lags.

And @Ria_Banis I open and use the app at least 10 times a day.

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**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\
**Post date:** [March 10, 2023, 12:44pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/108 "2023-03-10T12:44:08Z")

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I have 65 tiles. No problems. Not on iPhone and not on IPad.

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**Author:** ![Jo\_San](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_san/32/3732_2.png) [@Jo\_San](https://community.homey.app/u/Jo_San)\
**Post date:** [March 10, 2023, 12:55pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/109 "2023-03-10T12:55:00Z")

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90 tiles and working like a charm (no stuttering) on iOS.

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**Author:** ![TKroon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tkroon/32/9504_2.png) [@TKroon](https://community.homey.app/u/TKroon)\
**Post date:** [March 10, 2023, 1:14pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/110 "2023-03-10T13:14:35Z")

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274 tiles and very laggy, especially when you scroll further down.

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**Author:** ![phusebox](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phusebox/32/45667_2.png) [@phusebox](https://community.homey.app/u/phusebox)\
**Post date:** [March 10, 2023, 2:05pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/111 "2023-03-10T14:05:20Z")

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For me it lags the most on the Flows tab.

Is there a topic about the beta app? I couldn’t find it. Problem is, search for app 😃

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**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\
**Post date:** [March 10, 2023, 8:49pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/112 "2023-03-10T20:49:13Z")

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138 tiles. But stuttering mostly on home screen with the timeline.  
Not lagging always. It is intermittent on Android13@S23Ultra @ device tab.

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**Author:** ![arovik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arovik/32/35065_2.png) [@arovik](https://community.homey.app/u/arovik)\
**Post date:** [March 13, 2023, 10:49am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/113 "2023-03-13T10:49:30Z")

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Still no sending mail ☹ says “processing” still

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**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [April 9, 2023, 6:57am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/114 "2023-04-09T06:57:29Z")

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Anyone has a clue of the delivery time if ordering a homey from their homepage today?  
Wounder if the fastest way is direct order or waiting for stores gets delivered.

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [April 9, 2023, 7:08am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/115 "2023-04-09T07:08:01Z")

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![Screenshot_20230409-090707_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1bd945ed566731f94fbb267acb8e9e8ed2459d8.jpeg)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 9, 2023, 7:20am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/116 "2023-04-09T07:20:45Z")

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> [@Hycken](#):
>
> Wounder if the fastest way is direct order or waiting for stores gets delivered.

It could be but probably only if the shop pre-ordered and took the risk. Gues who will pay for that?

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**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [April 9, 2023, 7:50am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/117 "2023-04-09T07:50:46Z")

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When did you order?

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<div class="post-metadata">

**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [April 9, 2023, 8:00am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/118 "2023-04-09T08:00:09Z")

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This is the current delivery date if you order today.  
I personally ordered in December 22 and expect delivery in April. However, there is a delay of 3 weeks because the power supply units have been replaced.

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**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\
**Post date:** [May 4, 2023, 5:37pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/119 "2023-05-04T17:37:51Z")

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Check yesterday’s blog: [Start of May Development Blog — Homey Pro (Early 2023)&nbsp; — Behind the Magic | Homey](https://homey.app/en-us/blog/start-of-may-development-blog-homey-pro-early-2023/)

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [May 4, 2023, 6:20pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/120 "2023-05-04T18:20:55Z")

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> [@RogerSt](#):
>
> Check yesterday’s blog

Does the blog change anything to that statement?

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**Author:** ![GERMAN.MIQUEL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/german.miquel/32/78628_2.png) [@GERMAN.MIQUEL](https://community.homey.app/u/GERMAN.MIQUEL)\
**Post date:** [June 30, 2023, 7:04am UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/121 "2023-06-30T07:04:31Z")

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Good morning,

I am desperate so maybe someone around can help.

I ordered a unit of new Homey Pro in december. On May 16th my order was finally shipped to Spain and got stucked in the NL the same day.

I have been sending emails about it but no one has offered a solution, just ask me to wait. And it’s been a month and a half. The unit was paid in December so you can imagine how frustrating is this.

I honestly don’t think @Emile or @Stefan will read this but it is not what I expected as my first experience with Athom.

Does somebody have some suggestions?

Thank you.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 30, 2023, 2:16pm UTC](https://community.homey.app/t/homey-pro-early-2023-order-updates/71618/123 "2023-06-30T14:16:50Z")

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> [@Order Shipment stucked 1 month & a half. No answer or solutions. Please Help!](https://community.homey.app/t/order-shipment-stucked-1-month-a-half-no-answer-or-solutions-please-help/83593/2):
>
> Hi German, we are sorry for the delay in answering you. We have been incredibly busy, and due to some circumstances, your email never made it to the top of the pile. We have sent you an answer now, and are working towards fixing your issue as soon as possible!

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